System and Process Specialist

vor 9 Stunden

Basel, Basel-Stadt, Schweiz Randstad Vollzeit
Job Description

We are seeking a highly skilled System and Process Specialist to join our team at a leading pharmaceutical company in Basel, Switzerland.

The ideal candidate will have strong experience in SAP, especially in the supply chain modules, and a minimum of 5-7 years of operational experience in clinical supply chain/distribution/planning, including experience in ERP IT systems and/or ERP deployments.

The successful candidate will be responsible for providing technical support, coordinating system, interface, or transmission related issues, and participating in global projects to improve supply-chain management functions and performance.

Key Responsibilities:

  • Provide technical support and act as a support function to coordinate system, interface, or transmission related issues in day-to-day distribution and logistics operations.
  • Participate in global projects that aim to improve the overall supply-chain management functions and performance.
  • Provide support and advanced knowledge for specific and clinical distribution related projects.
  • Perform system testing, user acceptance, and regression tests for new or changed functionalities in systems and/or respective interfaces.
  • Responsible for the operationalization of new projects, including documentation and training of teams.
  • Drive best practices, standardization, and optimization of distribution processes across PTDS, with a focus on lead time, ensuring supply chain and inventory optimization for a scope of 500+ clinical studies and CHF 900 Mio in inventory.
  • Maintain compliant functionality and process standards between the system and the warehouse or transport management system of external logistics service providers.
  • Support the system & process chapter strategy in line with the overall distribution strategy, responsible for system and process strategy execution.
  • Manage interface monitoring and issue management for both internal and external partners.
  • Responsible for daily operational business continuity, following ITSM standards.
  • Identify and drive root cause analysis and process and performance improvements.
  • Act as the main contact for IT partners and teams and follow-up on corrective or preventive actions.
  • Manage overall access and role management.
  • Act as robotics process automation owner.
  • Responsible for managing advance analytics and reporting capabilities.
  • Foster a learning and collaboration culture within and across the chapters.
  • Act as a coach and consultant for the distribution organization to support effective issue resolution and cascading of information to stakeholders, manages escalations.

Requirements:

  • Min. Bachelor degree in a technical, business, or supply chain field or associated relevant experience.
  • Strong experience in SAP, especially in the supply chain modules.
  • Min. 5-7+ years operational experience in (Clinical) Supply Chain / Distribution / Planning, including experience in ERP IT systems and/or ERP deployments.
  • Experience with IRT and Middleware (e.g. TIBCO).
  • Excellent knowledge of clinical supply chain distribution processes, industry best practices, and applicable tools and systems to enable operational excellence.
  • Strong experience within a project environment with agile methodologies and LEAN/OE experience.
  • Excellent language skills in English is a must, German skills would be a plus.

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