City Lead Community Manager

vor 12 Stunden

Zürich, Zürich, Schweiz IWG plc Vollzeit

Unlock Your Potential with Regus

In a world where work is no longer confined to traditional offices, Regus is at the forefront of the flexible workspace revolution. With over 3,000 locations in 120 countries, we're empowering businesses and individuals to work from anywhere, at any time.

As a City Team Lead Community Manager, you'll be the face of our brand in your local market, responsible for delivering exceptional customer experiences and driving business growth. You'll be part of a dynamic team that's passionate about creating inspiring workspaces that foster productivity and creativity.

Key Responsibilities:

  • Showcase your product – take pride in your centre looking its best.
  • Provide Excellent Customer Service – give fantastic service to existing customers.
  • Grow your business – showcase your centre to new customers – show them the benefits of flexible working.
  • Team – Manage a winning, customer-focused team.

What makes a great City Team Lead Community Manager?

  • Enthusiastic – always has a positive attitude for your customers.
  • Resilient – enjoys challenges and adapts to change; consistently demonstrates energy and passion.
  • Influential – confident and approachable; delivers results by building strong relationships with customers.
  • Pride – pays attention to detail; takes responsibility for maintaining high standards.
  • Motivated – takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.
  • People – sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members.
  • Planning – identifies goals and uses available resources to formulate a strategy to achieve them.

Rising at Regus

Our structured training and development programme supports those who deliver results and have the right ambition. You can quickly progress to Operations Director and then to Operations VP. These are senior roles responsible for running a portfolio of centres across a city, ensuring we deliver the highest standards of customer service.

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