Leading Performance Improvement Manager
vor 3 Wochen
Transformative Role in Pharmaceutical Excellence
Bristol Myers Squibb is seeking a seasoned Performance Improvement Manager to drive operational excellence and quality performance management across our organization. As a key member of our Quality team, you will play a critical role in developing and maintaining intake processes, managing business tools, and deploying new strategies to enhance metric collection and continuous improvement.
About the Opportunity
This is a unique chance to leverage your expertise in project management, operational excellence, and data structuring to make a lasting impact on our business. You will work closely with internal teams, Corporate Quality resources, and external partners to communicate key trends, ways of working changes, and capability tools.
Key Responsibilities
- Develop and maintain intake processes to support rapid prioritization, value capture, and standard rhythm of execution.
- Manage and improve internal business tools to shift the area to proactive capture of high-value targets.
- Deploy new strategies to deliver robust metric collection processes, foster continuous improvement mindsets, and build capabilities for targeted GxPs and the greater enterprise.
- Lead data collection, review, and reporting of accurate and timely monthly metrics to support QMS Management Review Processes and electronic QMS performance and health.
- Owning critical business tools, including maintenance, training, and simplification and efficiency opportunities across the GxP Quality Performance Management landscape.
- Collaborate with internal resources, Corporate Quality resources, and alternate functions to communicate key identification, including trends, ways of working changes, and capability tools delivered from the broader organization.
- Provide tactical support to Performance Integrators to ensure standardization and effectiveness of the entire Quality Metric process.
- Support facilitators in ensuring annual assessments of quality metrics are executed by implementing change requirements and appropriate downstream impacts to drive improved ability to detect and eliminate waste and informed decision making across the network.
- Train on and gain access to business systems.
- Develop as an SME (for Global Quality) on all project Infinity process flows and outputs to support prioritization and improvements.
- Support quality performance management-related integration efforts.
- Collaborate with GPOs to identify appropriate QMS Level 2 Quality metrics and develop monitoring systems.
- Lead and/or participate in sharing best practices and lessons learned to embrace evolving regulations and business expectations.
Requirements
- Bachelor's degree in a relevant pharmaceutical sciences, chemistry, engineering, biology, or other related discipline.
- 8+ years of experience within the pharmaceutical or biotechnology industry.
- OPEX/Lean Six Sigma experience preferred.
- Ability to collaborate across the network to standardize and improve processes.
- Customer-focused and continuous improvement mindset.
- Ability to act on decisions while balancing speed, quality, and risk.
- Excellent oral and written communication skills.
- Ability to think clearly and in a decisive manner; remain calm under adverse conditions.
- Detail-oriented and strong organizational skills, enabling ability to work on multiple projects at one time and manage priorities.
- Ability to provide innovative, compliant ideas or alternatives that create value, including seeking new information and external insights.
- Working knowledge of quality systems principles and applications.
- Ability to work independently and with groups of people/teams in a complex changing environment.
- Strong critical thinking and analytical skills to quickly identify issues in data analysis and issue resolution.
Benefits and Opportunities
Bristol Myers Squibb offers a competitive salary range of $140,000 - $170,000 per year, based on qualifications and experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.
Uniquely Interesting Work, Life-changing Careers
Bristol Myers Squibb is dedicated to transforming patients' lives through science. We offer a dynamic and inclusive work environment where every employee plays a critical role in driving innovation and excellence. If you're passionate about making a difference and are looking for a challenging and rewarding career, we encourage you to apply.
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