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Public Area Attendant

vor 2 Monaten


Zürich, Zürich, Schweiz FIVE Zürich Switzerland Vollzeit
About FIVE Zürich Switzerland

FIVE Zürich Switzerland is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are seeking a highly skilled Public Area Attendant to join our housekeeping team.

Job Summary

The Public Area Attendant will be responsible for maintaining the cleanliness and organization of public areas, including corridors, floors, and equipment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a team environment.

Key Responsibilities
  • Clean and maintain public areas, including corridors, floors, and equipment, to the highest standards of cleanliness and organization.
  • Inspect and report any damages or issues with furniture and equipment.
  • Support the smooth running of the housekeeping department by delivering exceptional guest experiences and maintaining a positive and timely response to guest enquiries.
  • Take responsibility for assigned duties and tasks, ensuring that all work is carried out in a timely and professional manner.
  • Collaborate with the housekeeping team to achieve departmental plans and objectives, including controlling costs and inventory, and maintaining productivity and performance levels.
  • Build and maintain effective working relationships with colleagues and guests, promoting FIVE's culture and values.
  • Provide exceptional guest service by answering guest questions and requests in a friendly and caring manner, and taking appropriate actions to resolve any issues.
  • Write down relevant information for record purposes and report special attention guests, unusual situations, and incidents that need follow-up.
  • Provide turn-down service to assigned guest rooms according to established standards, including turning down the bed, replenishing guest room and bath supplies, and cleaning the bathroom if necessary.
Requirements
  • Hands-on approach with a 'can-do' work attitude.
  • Commitment to delivering exceptional guest services with a passion.
  • Knowledge of the housekeeping industry and up-to-date with housekeeping trends.
  • Proficiency in computers and computer programs, including Microsoft Office.
  • Excellent standards of cleanliness and knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
  • Previous public area attendant experience of 1-2 years is a plus.
  • Must be highly organized and energetic, with the ability to get the job done.
  • Swiss work permit holder or EU ID/Passport holder.
  • Strong working knowledge of industry regulations.
  • Ability to find creative solutions while taking ownership for all duties and tasks assigned.
What We Offer
  • Attractive incentive schemes.
  • Rapid career advancement.
  • Team-spirited colleagues.

FIVE Zürich Switzerland is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and experienced Public Area Attendant looking for a new challenge, please submit your application.