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Customer Success Partner

vor 1 Woche


Zürich, Zürich, Schweiz PXL Vision AG Teilzeit
Our Ideal Candidate

We are looking for a communicative person who enjoys working with customers directly and listening to their concerns and issues they report. As a Technical Support Assistant, you will maintain an organised workflow and respond to support tickets promptly, keeping clients updated.

Key Responsibilities:
  • Manage and prioritise multiple support tickets to meet service-level agreements.
  • Communicate technical solutions clearly and effectively to non-technical clients.
Requirements:
  • Experience with ticketing systems (e.g., Jira, Zendesk) is a plus.
  • Strong organisational skills and ability to manage multiple tasks.