Order Processing Team Lead

vor 2 Wochen


Bern, Bern, Schweiz Michael Page Vollzeit
About This Role

We are seeking a highly skilled and experienced Order Processing Team Lead to join our team in Europe. In this role, you will be responsible for leading a team of 3 people and managing the order processing procedure from start to finish.

Key Responsibilities
  • Team Management: Lead and manage a team of 3 order processing specialists, providing guidance, support, and training as needed.
  • Process Optimization: Continuously evaluate and improve the order processing procedure to increase efficiency and productivity.
  • Order Processing: Manage the order processing process from recording customer orders to invoicing, ensuring timely delivery and accuracy.
  • Export Formalities: Prepare customs documents, letters of credit, and other export-related paperwork as required.
  • Communication: Maintain regular contact with subsidiaries, foreign representatives, shipping companies, and end customers via phone and email.
  • Sales Support: Provide administrative support to Area Sales Managers, including preparing country price lists and other sales materials.
Requirements
  • Languages: Fluent in German and English (mandatory), with knowledge of French an advantage.
  • Education: Basic commercial training or equivalent, with further training in external trade management or export management desirable.
  • Experience: Proven team leadership and project management experience, with good knowledge of Microsoft Office and SAP SD.
What We Offer

We offer a challenging and varied role in a dynamic team environment, with opportunities for professional growth and development. Our company values collaboration, trust, and open communication, and we strive to create a positive and inclusive work culture.



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