Order Processing Team Lead

vor 2 Wochen


Bern, Bern, Schweiz Michael Page Vollzeit
Job Description

A challenging role as a Team Leader Order Processing has become available in an international Swiss company.

We are looking for an experienced professional to lead our order processing team and take responsibility for optimizing the order processing procedure, ensuring timely deliveries, and preparing export formalities.

Key Responsibilities
  • Manage and develop a team of 3 people responsible for order processing.
  • Optimize the order processing procedure to improve efficiency and productivity.
  • Process orders in SAP R/3 from recording customer orders to invoicing, including monitoring product availability and coordinating on-time deliveries within Austria and abroad.
  • Prepare necessary export documents, such as customs papers, letters of credit, and Carnet A.T.A.
  • Maintain communication with subsidiaries, foreign representatives, shipping companies, and end customers via phone and written correspondence.
  • Be responsible for supply planning and delivery to the Austrian market.
  • Provide administrative support to Area Sales Managers, including country price lists.
  • Handle postal, courier, and package shipments.
  • Ensure compliance with export regulations.
  • Lead projects to enhance performance in the order processing area.
  • Participate in interdisciplinary projects.
Requirements
  • Fluency in German and English (mandatory), knowledge of French is an asset.
  • Basic commercial education or equivalent experience.
  • Further training as an external trade manager or export manager with a Federal Diploma is advantageous.
  • Experience in team management and project management.
  • Familiarity with Microsoft and experience in SAP SD, especially module responsibility.
What We Offer

A varied and challenging position in a motivated team, built on trust, openness, and mutual respect. Enjoy a modern infrastructure and attractive working environment.

The estimated salary for this role is €60,000 - €80,000 per year, depending on experience and qualifications.



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