Head of Supplier Relationship Management

vor 2 Monaten


Baar, Zug, Schweiz Biogen Vollzeit
About This Role

As the Senior Manager, Supply Chain Optimization for Sourced Materials, you will be responsible for building and maintaining positive relationships with vendors, suppliers, and strategic partners to ensure performance is aligned with company needs. Your key driver will be to ensure Biogen has continuous supply of commercialized products to our patients and implementation of innovation into pipeline products.

You will play an important role in optimizing expenses and streamlining supply chain costs, while strengthening our core capabilities to supply to market. The role will be the conduit between strategic priorities and working jointly with suppliers to improve lead-times and financials.

Responsibilities include:

  • Coordinating, facilitating, and participating in quarterly meetings with strategic partners to review supplier performance, share demand projections, and agree on a pathway forward.
  • Driving innovation to integrate changes between programs, suppliers, and customers.
  • Building rapport with vendors/suppliers and role-modeling teamwork with procurement managers to improve value from contracts and relationships.
  • Establishing and maintaining collaborative stakeholder relationships across the organization and evaluating performance throughout all contract phases.
  • Understanding internal processes that are triggering complexity externally to our partners and driving improvements to establish Biogen as a customer of choice.
Supplier Performance Tracking and Drive for Continuous Improvement

Responsibilities include:

  • Establishing and agreeing upon supplier performance KPIs (delivery lead times, quality attributes, escalation pathways).
  • Reviewing existing performance against delivery plans and quality agreements.
  • Financial accountability to improved collaboration and pricing.
Geographic Impacts, Tier 1, 2, 3 Supply Points and Risk Analysis

Responsibilities include:

  • Understanding political/geographical risks linked to supplier manufacturing sites and tiers of supplier network.
  • Cross-referencing identified risks across Biogen supplier network for compounding risk nodes.
  • Proactively identifying alternatives to limit risk to Biogen supply either by proposed dual sourcing approaches or inventory management techniques.
Annual Supplier Supply/Risk Assessment

Responsibilities include:

  • Developing and managing supplier relationship strategy and engagement model in alignment with PO&T/Biogen business objectives.
  • Reviewing KPIs against targets, assessing corrective actions/plans, and assigning target dates for actions to be complete.
  • Identifying supply constraints and proposing alternatives to mitigate risks (short-term/long-term).
Requirements

You excel at building relationships with internal stakeholders and external partners while managing risks. You have experience managing performance against SLAs combined with having a profound service mindset. You think about the bigger picture and how innovation can be brought into the process.

Qualifications include:

  • Bachelor's degree in business, engineering, MBA, management, project management, finance, education, science, supply chain management, or performance business.
  • Minimum 7 years of related experience required, including supplier relationship management experience in a GMP environment.
  • Strong and visible leadership skills, with the ability to lead using indirect management and influence.
  • Strategic thinking to shape the plan and gain buy-in from the sourcing and procurement organization and other stakeholder functions.
  • Strong process and project management skills/ability to manage change.
  • Employ strong people skills – an ability to envision, energize, and enable both the sourcing and procurement organization and other functions, and, where necessary, lead performance management decisions.
  • Ability to work multifunctionally across organization boundaries and lead the shift from an inside-out culture to an outside-in, customer-centric organization.
  • Ability to uphold the goals and culture of the organization.
  • Ability to understand the values of team members, and lead and support them appropriately.


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