Technical Service Expert
Vor 3 Tagen
Job Summary
SKAN AG is seeking a skilled Technical Customer Service Specialist to join our team. The ideal candidate will possess a solid understanding of technical service and customer service principles, as well as proficient knowledge in machine and system maintenance and repair.
Key Responsibilities
- Provide exceptional customer support through various communication channels, including phone and email.
- Troubleshoot and resolve complex technical issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless customer service delivery.
- Stay up-to-date with product knowledge and technical advancements to provide informed solutions.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- 2+ years of experience in technical customer service or a related field.
- Strong technical knowledge and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Fluency in German and English.
What We Offer
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply
If you are a motivated and skilled customer service professional looking for a challenging opportunity, please submit your application, including your resume and a cover letter, to [insert contact information].
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