Technical Service Expert

Vor 3 Tagen


Allschwil, Basel-Land, Schweiz SKAN AG Vollzeit

Job Summary

SKAN AG is seeking a skilled Technical Customer Service Specialist to join our team. The ideal candidate will possess a solid understanding of technical service and customer service principles, as well as proficient knowledge in machine and system maintenance and repair.

Key Responsibilities

  • Provide exceptional customer support through various communication channels, including phone and email.
  • Troubleshoot and resolve complex technical issues in a timely and professional manner.
  • Collaborate with cross-functional teams to ensure seamless customer service delivery.
  • Stay up-to-date with product knowledge and technical advancements to provide informed solutions.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • 2+ years of experience in technical customer service or a related field.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Fluency in German and English.

What We Offer

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and skilled customer service professional looking for a challenging opportunity, please submit your application, including your resume and a cover letter, to [insert contact information].


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