Egypt Hotel Operations Manager

vor 3 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Hotel Operations Manager

As a key member of our Front Office team on our River vessels, the Hotel Manager plays a crucial role in ensuring guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.

Key Responsibilities

  • Manage the entire hotel operation on board, adhering to company standards
  • Lead and motivate the team, embodying the Viking Philosophy
  • Maintain the highest level of cleanliness, hygiene, and order in all areas
  • Oversee cost control, budget adherence, and inventory management
  • Anticipate guest needs, handle complaints, and participate in onboard events
  • Supervise and support the F&B department, including crew working hours, days off, and vacation scheduling

About Viking

Viking offers a unique opportunity to work in a dynamic, multicultural environment with a focus on premium hospitality services. Our employees enjoy a range of benefits, including paid training, on-the-job coaching, and internal transfer opportunities to River, Ocean, and Expedition ships.

Crew Benefits

  • Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
  • Travel to/from the ship provided by Viking, including expenses for assignments outside Europe
  • Dedicated crew areas and activities
  • Visa-friendly destination with a relatively short visa process
  • Long season with a nice summer break between contracts
  • Rotation schedule with 90 days on and 14-21 days off
  • Cabin occupancy: single cabin
  • Guest capacity: up to 82 guests on board

Requirements

  • Hospitality degree required (minimum diploma in Hotel Management)
  • Minimum 3 years' experience in a similar position
  • Fluent in English with excellent oral and written communication skills
  • Exceptional leadership skills and ability to handle confidential information discreetly
  • Ability to maintain impeccable hygiene standards, with extensive walking and standing required


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