Egypt Hotel Operations Manager
vor 3 Wochen
Hotel Operations Manager
As a key member of our Front Office team on our River vessels, the Hotel Manager plays a crucial role in ensuring guest satisfaction and profitability through efficient administration, excellent service, and staff supervision.
Key Responsibilities
- Manage the entire hotel operation on board, adhering to company standards
- Lead and motivate the team, embodying the Viking Philosophy
- Maintain the highest level of cleanliness, hygiene, and order in all areas
- Oversee cost control, budget adherence, and inventory management
- Anticipate guest needs, handle complaints, and participate in onboard events
- Supervise and support the F&B department, including crew working hours, days off, and vacation scheduling
About Viking
Viking offers a unique opportunity to work in a dynamic, multicultural environment with a focus on premium hospitality services. Our employees enjoy a range of benefits, including paid training, on-the-job coaching, and internal transfer opportunities to River, Ocean, and Expedition ships.
Crew Benefits
- Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
- Travel to/from the ship provided by Viking, including expenses for assignments outside Europe
- Dedicated crew areas and activities
- Visa-friendly destination with a relatively short visa process
- Long season with a nice summer break between contracts
- Rotation schedule with 90 days on and 14-21 days off
- Cabin occupancy: single cabin
- Guest capacity: up to 82 guests on board
Requirements
- Hospitality degree required (minimum diploma in Hotel Management)
- Minimum 3 years' experience in a similar position
- Fluent in English with excellent oral and written communication skills
- Exceptional leadership skills and ability to handle confidential information discreetly
- Ability to maintain impeccable hygiene standards, with extensive walking and standing required
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