Parts Business Leader

Vor 3 Tagen


Luzern, Luzern, Schweiz Tesla, Inc. Vollzeit

Job Description

  • Lead a team of Parts Advisors in achieving key performance indicators (KPIs) related to customer satisfaction, productivity, profitability, and cost savings.
  • Monitor team performance consistently and ensure quality within the team, motivating and leading continuous improvements and efficiencies.
  • Conduct regular one-to-one meetings and provide constructive feedback to team members.

Required Skills and Qualifications

  • Proven experience in a lead service or parts advisor role in a customer-facing industry.
  • Ability to innovate processes and improve efficiency.
  • Analytical skills to understand and impact key performance indicators.

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