Quality Assurance Specialist

vor 3 Wochen

Vevey, Waadt, Schweiz Nespresso HQ Vollzeit

Job Summary

Nespresso HQ is seeking a highly skilled Quality Management Coordinator to implement and maintain its Quality Management System based on ISO 9001:2015. The successful candidate will lead proper implementation and maintenance of Nespresso Quality Information Systems, including SAP QM, VAM/VAP modules, and DMS. They will also support Contract Manufacturing and Accessories quality activities.

Responsibilities

  • Implement and maintain a certified Quality Management System based on ISO 9001:2015 for Nespresso HQ
  • Ensure the effectiveness of the Quality Management System through planning of internal audits and tracking of corrective actions
  • Maintain Quality Information Systems (SAP QM), develop and validate methodologies to be deployed taking into account inputs from stakeholders
  • Support Nespresso factories and HQ to resolve issues related to Quality Information Systems
  • Act as Nespresso Quality Superuser and Data Champion for SAP@HQ and participate in Market Acceptance Testing (MAT) to ensure the solution meets business needs
  • Maintain Nespresso Document Management System (DMS), ensuring that key standards and guidelines for each HQ function are properly approved, stored, and controlled
  • Ensure coordination of compliance to Nestle Quality Standards through maintenance of CTT
  • Coordinate Nespresso Supplier Quality Assurance activities across product categories, ensuring Q&FS
  • Maintain consistent implementation of Vendor Approval Processes and Vendor Audit Management (VAM/VAP SAP modules)
  • Support implementation of Contract Manufacturing management processes powered by digital tools such as Make or Buy (SAP), License to Produce, SAP QP Notifications, VAM, IRIS, Nestlé Supplier Portal
  • Support the development of non-food items for Nestle Coffee Global Business Unit and Nespresso
  • Ensure quality by design of new non-food items and improve quality of existing non-food items

Requirements

  • University degree in food science or equivalent
  • Extensive experience in quality and working with quality systems in manufacturing environments
  • Good knowledge of ISO 9001:2015
  • Good knowledge of SAP Quality Management (QM) module
  • Process analysis and problem-solving skills and methodologies
  • Proven track record of delivering results by collaborating with cross-functional teams
  • Excellent communication and ability to handle stakeholders at all levels
  • Willingness to coach others and ability to deliver impactful training sessions
  • Proficient in computer applications and software
  • Fluent in English, French is a plus

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