Luxury Sales Consultant

vor 2 Monaten

Zürich, Zürich, Schweiz Luxe Talent International Vollzeit
About the Role

Luxe Talent International is seeking a highly motivated and experienced Client Advisor to join their prestigious boutique in Zürich. As a key member of the sales team, you will be responsible for delivering exceptional and personalized customer service, consistently exceeding expectations by following the brand's Sales Ceremony.

Key Responsibilities
  • Customer Engagement: Build lasting relationships with customers, utilizing advanced sales techniques and achieving strong sales records.
  • Sales Excellence: Develop and maintain in-depth knowledge of the brand's products, including construction, materials, and care, to provide expert advice.
  • Brand Ambassador: Reflect the luxury brand image through impeccable personal grooming, dress code, and professional behavior.
  • Store Performance: Actively strive to meet and exceed individual and boutique performance targets, utilizing key performance indicators.
  • Operational Support: Assist with back-office activities, including data entry, stock management, visual merchandising, and maintaining store cleanliness.
  • Customer Relationship Management: Manage customer inquiries, returns, and complex cases with professionalism, escalating issues when necessary.
  • Team Collaboration: Participate in training, events, and support team activities, showcasing flexibility and a team-player attitude.
  • Market Awareness: Stay informed about competitors and market trends, contributing to the boutique's success.
Requirements
  • Experience: 2-3 years of experience as a Client Advisor or similar role within a luxury brand, preferably in high-end shoes and leather goods.
  • Skills: Strong understanding of luxury sales techniques and store procedures, with a passion for fashion and luxury goods.
  • Customer Service: Exceptional communication, interpersonal skills, and a strong focus on customer service and results.
  • Personal Attributes: Confident, motivated, with a “can-do” attitude, excellent attention to detail, and a polished personal appearance.
  • Teamwork: Ability to work effectively within a team, demonstrating versatility and a willingness to take on varied tasks as needed.
  • Technical Skills: Proficient in Microsoft Excel, ERP systems, and general computer skills.
  • Fluent in German and English (mandatory)

The company offers a first fixed-term contract until the end of 2025, to be then converted into a permanent contract.

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