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Business Support Specialist, International Operations

vor 2 Wochen

Genf, Genf, Schweiz TN Switzerland Vollzeit
Job Description

We are seeking a highly skilled Sales Support Specialist to join our team in Geneva.

About the Role:

  • Build quotes for the Sales team ensuring that specific terms are approved within policy
  • Generate evaluation keys for customers wanting to test our products
  • Assist the Sales team in fulfilling administrative needs working closely with the Legal, Security, Finance, and Order Management teams
  • Register and update customer portals, ensuring the accuracy of existing information
  • Coordinate the contract signature process for customers and partners
  • Engage with prospects/customers to resolve any administrative-related issues
  • Ensure accurate opportunity data within Salesforce
  • Contribute to maintaining Salesforce data integrity
  • Deliver timely responses to internal and external customers within the established SLAs

About You:

  • 4+ years of experience in a similar role within an international environment
  • Proven experience within the IT industry
  • Valuing high-quality work
  • Strong ability to work effectively as part of a team
  • Strong prioritization and organization skills
  • A degree in Business or a related field
  • Knowledge of Salesforce.com or a similar CRM