Client Service Officer

vor 4 Wochen


Zürich, Zürich, Schweiz State Street Vollzeit
About the Role

We are seeking a highly skilled Client Service Officer to join our team at State Street. As a key member of our client service team, you will be responsible for navigating clients through our company, connecting them with the appropriate subject matter experts, and ensuring seamless service delivery.

Key Responsibilities
  • Participate in regular client service review meetings to ensure high-quality service delivery.
  • Coordinate and execute client project or change request related preparations and analysis.
  • Work closely with project teams to deliver custody, transfer agency, or fund accounting related projects.
  • Grant, review, and update system accesses for clients, ensuring secure and efficient access.
  • Track and coordinate market openings or repapering with internal teams and custody clients.
  • Provide coverage for the main senior client service lead, ensuring continuity of service delivery.
Requirements
  • Several years of experience in the financial industry, with a focus on custody, fund administration, or transfer agency.
  • Strong understanding of financial instruments, client, and fund types.
  • Experience in fund opening/maintenance and market documentation is a plus.
  • Fluency in English is required, with German language skills being a strong plus.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We value diversity, inclusion, and social responsibility, and we offer a range of benefits and opportunities for growth and development.



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