Strategic Operations Leader

vor 3 Wochen

Genf, Genf, Schweiz MKS PAMP Vollzeit
MISSION

The Commercial Operations Manager role at MKS PAMP aims to ensure the efficient, accurate, and secure management of precious metals operations for a diverse range of clients. This involves leading and developing a team of 10 operations professionals, maintaining high standards of operational excellence and compliance, optimizing processes, and enhancing inter-departmental coordination. The role requires leveraging technology to meet and exceed both client expectations and organizational goals.

MAIN ACTIVITIES AND RESPONSIBILITIES
  • Direct and support a team of operations professionals managing diverse client streams, including producers, industrials, high-end branded corporates, financial institutions, and bullion dealers.
  • Mentor team members, providing guidance and motivation to exceed organizational objectives through continuous development and performance management.
Customer Operations Management
  • Manage daily operational tasks such as reconciliations, deliveries, pricing, invoicing, and payments to ensure precision and efficiency.
  • Oversee the complete and accurate management of precious metals deliveries, ensuring all documentation is correctly issued and received.
  • Monitor and reconcile client trade accounts, market positions, and balances to maintain financial integrity.
  • Develop and implement procedures for onboarding new client accounts, ensuring seamless integration into existing systems.
Monitoring and Continuous Improvement
  • Enhance communication with key departments such as relationship management, production, logistics, treasury, trading, and back office to ensure cohesive operations.
  • Establish and refine operational procedures in collaboration with the COO, setting and tracking key performance indicators to gauge and further improve operational success.
  • Work with other departments to design and refine processes, aiming to boost the effectiveness and efficiency of existing operations.
  • Partner with IT project managers to develop or upgrade technological tools and software that support and enhance client operations, driving digital transformation and operational efficiency.
Required Education and Experience
  • Bachelor's or Master's degree in Economics, Finance, or another relevant field.
  • 5-7 years of work experience, preferably in commodities trading houses or financial institutions.
Qualifications and Skills
  • Excellent leadership skills and high drive.
  • Excellent interpersonal skills and customer orientation.
  • Sense of responsibility and initiative.
  • Ability to work autonomously.
  • Demonstrated track record of continuous improvement and innovative thinking.
  • Resistance to stress and time pressure.
  • Agile and flexible mindset, reactive to requests.
  • Excellent organizational skills and attention to detail.
  • Ability to interact with colleagues of diverse cultures, respect for diversity.
  • Good IT skills, proficiency in Windows environment expected.
  • Proficiency in spoken and written English and French required, knowledge of other languages an asset.
  • Swiss or EU national or holder of a valid Swiss working permit.

  • Strategic Business Intelligence Lead

    vor 4 Wochen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    The World Economic Forum seeks a seasoned Lead to drive business objectives by delivering actionable insights to senior management.Main Responsibilities:Develop and present strategic recommendations based on performance and health indicators.Collaborate with Business and Centre leadership teams to set and measure strategic goals.Lead the design,...

  • Strategic Governance and Operations Lead, YGL Foundation

    Vor 7 Tagen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    The World Economic Forum is committed to improving the state of the world by driving positive change through public-private cooperation.We are seeking a highly skilled Strategic Governance and Operations Lead to join our team at the YGL Foundation. This is an exciting opportunity for a seasoned professional to drive transformation and shape the future of...

  • Strategic Business Intelligence Lead

    Vor 4 Tagen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    The World Economic Forum is seeking a highly skilled Strategic Business Intelligence Lead to join its Business Intelligence & Performance Team.About the Role:This is an exciting opportunity to work closely with senior management, analysing critical business trends and driving strategic priorities. The successful candidate will be responsible for creating and...

  • Hotel Operations Director

    vor 1 Woche

    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job OverviewAs a seasoned professional in the cruise industry, you will play a pivotal role in shaping the overall guest experience across our fleet. This position requires a deep understanding of the industry, a strategic mindset, and the ability to lead cross-functional teams to deliver excellence.Key AccountabilitiesTake full ownership of the guest...

  • Strategic Operations Director

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job Summary:Michael Page is seeking an experienced leader to oversee the strategic direction and operational management of our organization. This role offers a unique opportunity to utilize your leadership skills and drive business growth.

  • Senior Business Intelligence and Operations Lead

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job DescriptionThe Senior Business Intelligence and Operations Lead plays a pivotal role in driving strategic decision-making across the organization. This leadership position requires exceptional analytical, operational, and interpersonal skills.

  • Strategic Evaluation Leader

    Vor 4 Tagen

    Genf, Genf, Schweiz WHO Vollzeit

    Director Evaluation Opportunity at WHOWe are seeking a highly skilled and experienced Strategic Evaluation Leader to join our team at the World Health Organization (WHO). In this role, you will be responsible for leading the evaluation of our programs and initiatives, providing strategic guidance and oversight to ensure that our efforts are effective and...

  • Strategic Financial Leader

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    Are you a skilled financial professional looking for a challenging role in a dynamic organization? As a Strategic Financial Leader, you will play a crucial part in driving the success of Michael Page by providing expert financial guidance and support.

  • Strategic Project Manager

    vor 1 Monat

    Genf, Genf, Schweiz SYZ SA Vollzeit

    Job Summary: We are seeking a highly skilled Strategic Project Manager to lead product development projects and strategic initiatives for our Client Solutions & Strategy team. The ideal candidate will have a strong background in project management, finance, and wealth management, with excellent analytical and communication skills.Key Responsibilities:Lead...

  • Strategic Event Editorial Leader

    Vor 4 Tagen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    OverviewThe World Economic Forum is a global platform for public-private cooperation, fostering international cooperation and improving the state of the world. We are seeking a Strategic Event Editorial Leader to join our team.

  • Strategic Operations Director

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page - Switzerland Vollzeit

    About Our ClientMichael Page - Switzerland is a leading recruitment agency that specializes in placing top talent in various industries. We are currently seeking a highly skilled and experienced professional to fill the role of Operations Manager.This is a fantastic opportunity for a seasoned leader to join our team and contribute to the success of our...

  • Strategic Operations Coordinator

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job Title: Strategic Operations CoordinatorAbout the Role:Michael Page is seeking a highly skilled and experienced Strategic Operations Coordinator to join our team. This is an excellent opportunity for a proactive individual to support the delivery of high-quality services to our clients.Key Responsibilities:Manage schedules and appointments, ensuring...

  • Strategic HR Leader

    vor 1 Monat

    Genf, Genf, Schweiz MSC CRUISES Vollzeit

    Job OverviewAs the Head of Organisational Effectiveness & HR Digital Transformation at MSC Cruises, you will play a pivotal role in driving strategic initiatives to optimise organisational efficiency and spearhead digital transformation. You will collaborate closely with various stakeholders across the organisation to implement innovative solutions that...

  • Strategic Business Leader

    vor 13 Stunden

    Genf, Genf, Schweiz Michael Page Vollzeit

    About the RoleWe are seeking an experienced Strategic Business Leader to join our team at Michael Page. As a key member of our organization, you will be responsible for leading our Human Resources and Finance functions.Job DescriptionThe ideal candidate will have a proven track record of success in a senior leadership role, with experience in human...

  • Strategic Operations Manager for Governance and Transformation

    Vor 4 Tagen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    We are seeking a highly skilled Strategic Operations Manager to join our team at the World Economic Forum. The ideal candidate will have 7-10 years of professional experience, preferably in a private-sector background, with a proven track-record of keeping deadlines and delivering high-quality work products.The successful candidate will be responsible for...

  • Strategic Partnership Lead

    vor 1 Monat

    Genf, Genf, Schweiz WHO Vollzeit

    Job SummaryThe WHO is seeking a highly skilled and experienced professional to lead the development and implementation of strategic partnerships in the area of Global Health. The successful candidate will be responsible for building and maintaining relationships with key stakeholders, including governments, NGOs, civil society, and the private sector.Key...

  • Strategic Financial Director with Treasury Expertise

    Vor 5 Tagen

    Genf, Genf, Schweiz Michael Page Vollzeit

    About the RoleWe are seeking a highly experienced Strategic Financial Director to lead our treasury operations. Reporting directly to the CFO, this role will oversee all aspects of treasury management, ensuring effective financial planning and risk mitigation strategies.

  • Strategic Communications Leader

    vor 3 Wochen

    Genf, Genf, Schweiz World Economic Forum Vollzeit

    About the RoleWe are seeking a highly experienced and skilled Strategic Communications Leader to join our Global Communications Group as the Head of Stakeholder and Staff Engagement.About the TeamThe Global Communications Group is the central Forum team dedicated to communications with the public, media, stakeholders, and staff in relation to the Forum's...

  • Strategic Revenue and Data Insights Leader EMEA

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page - Switzerland Vollzeit

    About Michael Page SwitzerlandWe are seeking a highly skilled Strategic Revenue and Data Insights Leader to join our team in Geneva, Switzerland. Job SummaryThe successful candidate will lead revenue forecasting and analytics initiatives for our client, driving business growth and operational efficiency.- **Revenue Forecasting**: Develop and implement...

  • Strategic Business Intelligence and Forecasting Lead

    vor 14 Stunden

    Genf, Genf, Schweiz Michael Page Vollzeit

    Revenue Forecasting and Analytics LeadThe ideal candidate will play a pivotal role in driving business growth through strategic planning and execution.Revenue ForecastingThis involves developing, refining, and managing a comprehensive revenue forecasting process for wholesale operations. The key objectives are to ensure accurate, timely, tailored, and...