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Sales and Customer Service Agent

vor 2 Monaten


Kreuzlingen, Thurgau, Schweiz HOLY FASHION GROUP Vollzeit
About the Role

In this exciting and varied internal sales function, you will be responsible for the full-range support of our customers in a sales area and ensure perfect service at all times. You are the central contact person for our customers, actively selling our goods on the phone and always ensuring their timely delivery.

Key Responsibilities
  • Provide full-range support to customers in a sales area
  • Act as the central contact person for customers, handling all inquiries and sales-related tasks
  • Ensure timely delivery of goods and monitor the administrative sales process from order entry to payment processing
  • Collaborate with the sales managers and merchandising team to drive sales and customer satisfaction
  • Prepare customer and sales analyses to inform business decisions
Requirements
  • Completed commercial apprenticeship or degree in textile or apparel management
  • Initial work experience in internal sales and/or sales
  • Strong user and IT skills, including MS-Office and SAP R/3
  • Excellent communication and organizational skills
  • Fluency in English, both spoken and written, and ideally another foreign language
  • Strong motivation to actively contribute to our business activities
  • Quick perception and structured way of working
  • Positive mindset and enthusiasm for fashion and lifestyle