Help Desk Operations Manager

Vor 5 Tagen


Zürich, Zürich, Schweiz FS Investments Vollzeit
About the Position

As a Help Desk Operations Manager, you will be responsible for delivering prompt and professional technical support to traders, executives, and other users. You will collaborate with the IT Infrastructure and Technology team to ensure seamless integration into the organization.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment.

Key Skills:

  • Experience supporting financial firm technologies, such as Bloomberg Terminal or Reuters Eikon.
  • Knowledge of compliance and security frameworks pertinent to financial services.
  • Familiarity with ITIL practices or similar frameworks for IT service management.

  • Analyst, Help Desk

    Vor 5 Tagen


    Zürich, Zürich, Schweiz FS Investments Vollzeit

    About the jobFS Investments is seeking a Help Desk Analyst, as part of the IT Infrastructure and Technology team, to be responsible for managing all the day-to-day issues that arise from internal employees as it relates to their hardware, software and connectivity. The Analyst will work out of the Zurich office and will collaborate with other Help Desk...


  • Zürich, Zürich, Schweiz FS Investments Vollzeit

    Why Join FS Investments?As a Help Desk Analyst at FS Investments, you will be part of a collaborative and innovative team dedicated to delivering exceptional IT services. Our commitment to excellence and customer satisfaction makes us an ideal choice for professionals seeking growth and development opportunities.You will have the chance to work with a...


  • Zürich, Zürich, Schweiz SWU Stadtwerke UlmNeu-Ulm GmbH Vollzeit

    Die Stadtwerke Ulm/Neu-Ulm sind gut vernetzt. Mitarbeiter (m/w/d) im Service Desk/IT-Support Stellen-ID: 2025-044, Bereich Digitalisierung und IT Bewirb dich unter swu.de/jobs Ist das deine Mission? Zentrale Ansprechperson sowie Schnittstelle für interne und externe Kunden der IT Annahme und Bearbeitung von Service-Anfragen Prüfung der eingestellten...

  • Help Desk Technician

    vor 18 Stunden


    Zürich, Zürich, Schweiz quantco Vollzeit

    We're seeking a skilled IT Support Working Student to join our team at QuantCo. As a member of our team, you'll play a vital role in ensuring the smooth operation of our IT systems.Key Responsibilities Include:Providing first-level technical support in day-to-day business operations.Managing devices, including setup and configuration, as well as maintenance...


  • Zürich, Zürich, Schweiz Vontobel Vollzeit

    Are you passionate about the financial world and is your goal to make every client satisfied? We are looking for a highly motivated Cashier Desk Specialist to join our Service Hub organization. The Service Hub is where Vontobel's key support processes are delivered. The different teams provide high quality services for our clients in a highly efficient...

  • Front Desk Supervisor

    vor 3 Stunden


    Zürich, Zürich, Schweiz Experis Vollzeit

    This Front Desk Supervisor position is responsible for providing exceptional client service and ensuring seamless front-of-house operations. The successful candidate will oversee reception, reservations, and other key areas of the business.About the Role :Supervising front desk staff and ensuring high-quality service deliveryManaging reservations, bookings,...


  • Zürich, Zürich, Schweiz Liberty Specialty Markets Limited Vollzeit

    Join to apply for the Operations Manager, Europe role at Liberty Specialty Markets.To provide support to and professionalize Operations in Europe. The Operations Manager, Europe reports directly to Liberty Specialty Markets' EU Operations Process Team Manager.Key ResponsibilitiesAchieving objectives regarding Operations (Classic Retail incl. MNP...


  • Zürich, Zürich, Schweiz Liberty Specialty Markets Vollzeit

    To provide support to and professionalize Operations in Europe. The Operations Manager, Europe reports directly to Liberty Specialty Markets' EU Operations Process Team Manager.Key ResponsibilitiesAchieving objectives regarding Operations (Classic Retail incl. MNP (Multinational Programs) for the European region. Main objectives relate to quality,...


  • Zürich, Zürich, Schweiz Liberty Specialty Markets Vollzeit

    The Operations Manager, Europe plays a critical role in supporting the implementation of the LSM Europe strategy.You will work closely with the Sr. Manager Operations Europe, Head of Operations Europe and local management to achieve this goal.Achieving objectives regarding Operations (Classic Retail incl. MNP (Multinational Programs) for the European...

  • Cloud Operations Manager

    vor 3 Stunden


    Zürich, Zürich, Schweiz Microsoft Vollzeit

    Job OverviewIn alignment with our Microsoft values, we are committed to fostering an inclusive work environment that positively impacts our culture every day. As a Cloud Operations Manager, you will play a pivotal role in delivering the core infrastructure and foundational technologies for Microsoft's online services.We are the engine that powers our cloud...

  • Operations Manager

    Vor 7 Tagen


    Zürich, Zürich, Schweiz Liberty Specialty Markets Vollzeit

    To provide support to and professionalize Operations in Europe.Key ResponsibilitiesAchieving objectives regarding Operations (Classic Retail) for the Central Region. Main objectives relate to quality, productivity and costs, SLA and KPI framework etc.Act as subject matter expert for Europe, in Underwriting processes, esp MNPGuide monthly renewals...


  • Zürich, Zürich, Schweiz Additional Resources Vollzeit

    About this Role:The Business Operations Manager will play a critical role in supporting our senior leadership team in Zurich. This individual will be responsible for providing high-quality administrative services and ensuring the smooth operation of daily activities.Key Responsibilities:Delivering exceptional administrative support to the CCO.Managing...


  • Zürich, Zürich, Schweiz Work Selection AG Vollzeit

    Work Selection AGMöchtest du als Teamleiter ICT Service Desk Verantwortung übernehmen und die Zukunft der IT-Services aktiv mitgestalten? Unser Kunde, ein etabliertes Schweizer Unternehmen im Raum Zürich, sucht eine erfahrene Führungspersönlichkeit mit nachweisbarer Teamleiter-Erfahrung im IT Service Desk, die mehr als nur technische Probleme löst. Du...

  • Cloud Operations Manager

    vor 3 Stunden


    Zürich, Zürich, Schweiz Stone Sourcing AG Vollzeit

    We need a seasoned Cloud Operations Manager to manage our Azure environments and ensure seamless operations.


  • Zürich, Zürich, Schweiz ETH get hired Vollzeit

    About the RoleWe are seeking a highly organized and tech-savvy Operations Assistant to join our team at Ofri. As an Operations Assistant, you will play a key role in supporting the entire team with administrative and operational tasks.Key ResponsibilitiesAdministrative Support:Assist in organizing virtual meetings, including call preparation, note-taking,...


  • Zürich, Zürich, Schweiz signer BERATUNGEN - Karin Signer Vollzeit

    We're seeking a Technical Operations Manager to lead our team at signer BERATUNGEN - Karin Signer. As a Client Services Specialist, you will oversee the deployment of desktop, laptop, and endpoint configurations, ensuring seamless support for our clients.ResponsibilitiesDesign and implement desktop and endpoint configurations that meet client needs.Manage...


  • Zürich, Zürich, Schweiz Liberty Specialty Markets Vollzeit

    We are seeking an experienced Operations professional to join our team as an Operations Manager in Europe.You will be responsible for achieving objectives regarding Operations (Classic Retail incl. MNP (Multinational Programs) for the European region.Achieving ambitious SLA's/KPI's on TAT (turn-around time) and accuracy.Ensuring that standard operating...

  • Help Desk Technician

    Vor 5 Tagen


    Zürich, Zürich, Schweiz Nicoll Curtin Vollzeit

    We require a skilled Customer Service Representative to provide technical assistance to our clients. In this role, you will be responsible for providing high-quality support, resolving technical issues, and managing user accounts.Key Skills:Excellent technical skills, particularly in Microsoft technologiesAbility to work independently and as part of a...

  • Help Desk Professional

    vor 4 Stunden


    Zürich, Zürich, Schweiz Bechtle Schweiz AG, Onsite Services Vollzeit

    Key ResponsibilitiesAs an Onsite IT Engineer with Bechtle Schweiz AG, you will be responsible for delivering on-site technical support services to our clients. Your key responsibilities will include:Troubleshooting hardware and application issuesCollaborating with internal and external stakeholders to resolve problems efficientlyEnsuring seamless delivery of...


  • Zürich, Zürich, Schweiz Liberty Specialty Markets Limited Vollzeit

    At Liberty Specialty Markets Limited, we are seeking an experienced Operations Manager to lead our European operations team. The successful candidate will be responsible for achieving objectives regarding operations in the European region, focusing on quality, productivity, and costs.The role involves supporting the implementation of the LSM Europe strategy...