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Prozessmanager:in Campus Services

vor 2 Monaten


Zürich, Zürich, Schweiz Eidgenössische Technische Hochschule Zürich Vollzeit
Jobbeschreibung

Wir suchen eine verantwortungsvolle Persönlichkeit mit hoher Eigeninitiative als Prozessmanager:in Campus Services für die Sektion Management and Support.

Hauptraumfelder
  • Prozessmanagement: Analysieren Sie die Geschäftsprozesse der Abteilung, definieren Sie Handlungsfelder und erarbeiten Sie Lösungskonzepte mit Anforderungen an Prozesse und IT.
  • Qualitätsentwicklung: Unterstützen Sie die Sektionen in der Umsetzung des bereits erstellten Konzepts Qualitätsmanagementsystem und überprüfen Sie den Umsetzungstands der entsprechenden Risiko-Massnahmen.
  • Risikomanagement: Durchführen Sie Riskoreviews und vertreten Sie den Risikokatalog in der Schulleitung.
  • Prozessanalyse und -optimierung: Überarbeiten und Modellieren Sie übergeordnete Management-, Kern- und Supportprozesse und analysieren, optimieren und entwickeln Sie Prozesse in verschiedenen Bereichen.
Qualifikationen
  • Abgeschlossene betriebswirtschaftliche oder kaufmännische Ausbildung
  • Ausgewiesene Fachkenntnisse und mehrjährige Berufspraxis in einer ähnlichen Funktion
  • Versierter Umgang mit MS-Office Programmen und Visio sowie UML und BPMN
  • Hohe digitale Affinität und Offenheit für neue Lösungen und Technologien
  • Ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch sowie überzeugende Auftrittskompetenz
  • Souverän im Umgang sowohl mit fachlichen als auch technischen Ansprechpartner:innen wie auch im Vermitteln von Wissen
  • Vernetzte, analytische und lösungs-/ergebnisorientierte Denkweise
  • Schnelle Auffassungsgabe sowie selbständige, exakte und strukturierte Arbeitsweise
  • Organisations- und Koordinationstalent mit strategischen und konzeptionellen Fähigkeiten
Arbeitsumfeld
  • Moderne Arbeitsplätze, flexible Arbeitszeiten und bis zu 50% Homeoffice
  • Ein Team von versierten und aufgeschlossenen Fachspezialist:innen
  • Eine offene, wertschätzende und unterstützende Teamkultur
  • Regelmässige Events, die den Teamzusammenhalt stärken, der Vernetzung dienen und ein respektvolles Arbeitsklima schaffen
  • Die Möglichkeit, eigene Ideen einzubringen und an der Entwicklung der Abteilung mitzuwirken
  • Vergünstigungen für Mitarbeitende wie z.B. ÖV-Abonnemente und Car Sharing, Sportangebote des ASVZ, Kinderbetreuung etc.

Wir fördern Chancengleichheit, schätzen Vielfalt und pflegen ein Arbeits- und Lernumfeld, in dem die Rechte und die Würde aller Mitarbeitenden und Studierenden respektiert werden.