Project Manager

Vor 6 Tagen

Zürich, Zürich, Schweiz ExcelRedstone Vollzeit
Project Manager Job Description

As a Project Manager at ONNEC Group, you will be responsible for overseeing all Support & Project Services on multiple client accounts. This will involve working closely with clients to ensure total customer satisfaction and ensuring the continued improvement and enhancement of services to clients.

Key Responsibilities:
  • Act as primary interface between ONNEC and the client relating to all operational and financial matters
  • Overall responsibility for the financial and operational performance of contracts
  • Compile and analyse monthly financial reports for presentation to the Operations Manager and the Client
  • Compile and develop monthly reports on the status of all activities on site
  • Compile and develop detailed reports on the achievement of SLA's
  • Ensure appropriate levels of resource are available at all times and that all resource members are fully aware of the requirements of the service to be delivered
  • Coordinate both internal and client meetings
  • Overall responsibility for the implementation and maintenance of the Onnec Group and the clients Health & Safety Policies across the campus
  • Overall responsibility for the implementation and maintenance of the Onnec Group and the Client's Quality Assurance Policies across the campus
  • Overall responsibility for all deliverables (including documentation) conforming to the Onnec Group and the Client's Quality Management System
  • Continually review and update all processes and procedures, update documentation and ensure compliance at all times thereby to enhance quality, service and efficiency to benefit both Onnec Group and the Client
  • Act as line manager for all ONNEC employees allocated
  • Overall accountability for all actions of the ONNEC site team
  • Overall responsibility for the motivation and development of allocated employees
  • Overall responsibility for general Human Resource activities i.e. performance appraisals, holiday and sick leave etc.
  • Act as mentor to allocated employees to develop knowledge and experience
  • Manage the Supply Chain for all Materials and Resources to ensure all services are delivered within agreed timescales
Requirements:
  • Extensive Experience of Telecommunications Infrastructure Cabling
  • Experience of BAU Support in Office and / or Data Centre Environments
  • Supervisory / Management experience in Office and / or Data Centre Support
  • Experience of Service Measurement in an ITIL Environment
  • Experience of Financial and Operational Report Writing and Analysis
  • Proven ability to motivate and develop a team
  • Experience of delivering a service to contractual requirements
Preferred Qualifications:
  • Qualifications – ITIL, Prince 2, BICSi

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