IT Specialist in Cyber Security e Networking

vor 4 Wochen

Lugano, Tessin, Schweiz Randstad Vollzeit
Descrizione del Lavoro

In Randstad siamo alla ricerca di un IT Specialist in Cyber Security e Networking per far parte di un team dinamico. Il candidato ideale sarà coinvolto nella progettazione e implementazione di soluzioni infrastrutturali, con un focus particolare su cyber security, networking e servizi cloud (Microsoft Azure).

Le principali responsabilità includono:

  1. Analizzare, progettare e implementare soluzioni infrastrutturali ITC, di cyber sicurezza, networking, WIFI e servizi cloud (Azure), sia in ambienti ibridi che on-premise (Vmware/Hyper-V). Un'esperienza pregressa in cloud services, con preferenza per Microsoft Azure, è altamente apprezzata.
  2. Fornire supporto tecnico di secondo livello e risolvere incident tramite processi di escalation.
  3. Redigere e aggiornare la documentazione tecnica dei clienti. Un buon livello di conoscenza dell'inglese è essenziale per il lavoro in questo ruolo.
  4. Collaborare con fornitori di terzo livello per garantire la piena soddisfazione del cliente.
  5. Erogare consulenza tecnica e formazione ai clienti.
  6. Partecipare attivamente alle attività di customer care per garantire il miglioramento continuo dell'esperienza cliente.
Requisiti del Candidato

I requisiti per il ruolo sono:

  • Diploma tecnico o laurea in discipline informatiche, o esperienza equivalente.
  • Esperienza in cloud services, con preferenza per Microsoft Azure.
  • Conoscenza delle tecnologie di cyber security, vulnerability assessment, EDR/XDR, e strumenti di monitoraggio (PRTG).
  • Competenze avanzate in networking, WIFI e piattaforme Microsoft 365.
  • Conoscenza di sistemi di comunicazione VoIP e strumenti di ticketing (Atlassian Jira è un plus).
  • Almeno un anno di esperienza nel settore della sicurezza informatica.
  • Certificazioni Microsoft, networking o firewalling (preferibile).
  • Buona conoscenza dell'inglese (il tedesco è un plus).
  • Forti capacità di collaborazione e attitudine al lavoro in team.
  • Capacità di multitasking e problem solving in ambito informatico.
Benefici

La posizione offre:

  • Opportunità di crescita professionale in un ambiente dinamico e stimolante.
  • Formazione continua e sviluppo professionale.

Randstad valorizza la diversità e promuove un ambiente di lavoro inclusivo, quindi accogliamo candidature da tutte le persone qualificate, indipendentemente da età, genere, origine, ecc.

Gli interessati devono avere una buona conoscenza dell'inglese, poiché il ruolo richiede interazioni frequenti con i clienti e la formazione teorica può essere in inglese. La sede di lavoro è disponibile a valutarsi sulla base del candidato idoneo.

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