Digital Customer Loyalty Strategist

vor 1 Tag


Nyon, Waadt, Schweiz Webloyalty Sàrl Vollzeit
About the Role

The Digital Retention Manager is responsible for developing and executing strategic initiatives that enhance customer retention, loyalty, and lifetime value across multiple channels in Webloyalty's subscription programmes. The ideal candidate will have a keen attention on ROI and be able to drive engagement and customer satisfaction.

This role reports into the Director of Product and Lifecycle Marketing and oversees a team of four, including two direct reports. As part of the Product & Lifecycle Marketing team, you will work side by side with Customer Services and Product to deliver and execute multichannel campaigns, projects, and strategies.



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