Banking Operations Assistant
vor 3 Wochen
About the Role
As a CRM Assistant at J Safra Sarasin, you will be partnering with Relationship Managers in their day-to-day work tasks and are responsible for ensuring a high-end banking service.
Your Key Responsibilities
- Support the team with administrative tasks, including data entry and record-keeping.
- Partner with Relationship Managers to manage overall day-to-day business, including client onboarding and account management.
- Provide exceptional customer service by responding to client inquiries and resolving issues in a timely and professional manner.
- Perform account openings, closings, and other documentation, ensuring accuracy and compliance with regulatory requirements.
- Prepare client meetings and events, including coordinating logistics and ensuring a seamless experience.
- Monitor client portfolios, handle client orders, and manage asset maturities and corporate actions.
- Ensure compliance with internal and external policies and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
About You
- You have completed an apprenticeship in the banking sector and have 2 years of practical experience as an Assistant in Private Banking.
- You possess excellent Microsoft Office skills and knowledge of Avaloq is an advantage.
- You have strong analytical and problem-solving skills, with the ability to weigh problems and set priorities.
- You demonstrate strong work ethics, integrity, and a high level of accountability.
- You have organizational skills and the ability to work under pressure.
- You are fluent in German and English.
What We Offer
As a CRM Assistant at J Safra Sarasin, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and ensuring a high-end banking experience.
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