Infrastructure Technology Management Specialist

Vor 6 Tagen


Nyon, Waadt, Schweiz Electro Medical Systems S.A. Vollzeit
Key Responsibilities
  • Supervise the Service Desk team and define priorities to ensure high-quality end-user support.
  • Ensure IT operations align with company processes to meet SLA and organizational goals.
  • Administer, maintain, and support Level 2 & 3 IT infrastructure systems (Cloud, virtual servers, backups, telecom, mobility).
  • Continuously improve end-user experience, system availability, and performance in line with company SLA and KPIs.
  • Manage external service providers to ensure they meet EMS's expectations.
Required Skills and Qualifications
  • Bachelor's / Master's degree in IT or a related field.
  • 5 to 10 years of experience in IT infrastructure, including team management.
  • Proficiency in English and German (French is a plus).
  • Advanced knowledge of networking, cloud infrastructure, and hardware administration.
  • Proficiency with ERP and CRM systems.
  • Detail-oriented with a focus on delivering high-quality results.


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