Cell Therapy Operations Expert

vor 1 Woche


Basel, Basel-Stadt, Schweiz Roche Vollzeit

The Position

At Roche, we are revolutionizing the healthcare industry with innovative Cell & Gene Therapy products. As our Orchestration and Exceptions Management (O&EM) Operations Functional Expert, you will play a critical role in ensuring the smooth execution of business transactions, reliable system functionalities, and compliant processing standards across the end-to-end value chain for our Cell & Gene Therapy products.

Main Responsibilities

  • Participate in workshops organized by the ASPIRE Core Workstream, analyzing process and design impact, and identifying roadblocks and long lead items.
  • Conduct change management activities, including impact assessments, long lead time items identification, transition, and stakeholder management, as well as trainings and SOPs.
  • Review processes and user requirements for O&EM Operations.
  • Gather information and perform specific business transactions (sales order, purchase order) to ensure smooth order execution while monitoring and facilitating end-to-end value chain operations to identify potential transactional value chain issues.
  • Provide business support on system/interface-related issues in daily operations, along with performing daily operations and following up on corrective or preventive actions.
  • Analyze performance and drive holistic solutions by understanding processes and tools.
  • Operational excellence: Be responsible for smooth, compliant, and timely transactional execution of the virtual treatment journey (data, transactions, documents) for Flow of Funds, Flow of Goods, and Flow of Documents, of complex individualized and personalized CGTs.
  • Stakeholder Management: Maintain a proactive and close communication with various stakeholders (other PT functions, Global deployment teams, and local functional business units).

Requirements

  • Prior business experience (3+ years) in the biotechnology, pharmaceutical, and/or consumer goods industries, with in-depth knowledge of SAP systems (ERP, and EDI interfaces), and a willingness to learn new platforms (CGT Platform).
  • Project management experience in a cross-functional project, experience in CGT operations (commercial & clinical), as well as understanding of ERP Implementation methodology.
  • Ability to flex and navigate a complex, broad & diverse organization.
  • Able to lead without direct authority, superior problem-solving skills, strong time & self-management skills, outstanding facilitation and presentation skills.
  • Hands-on, solution-oriented way of working with the ability to perform in an uncertain, ever-changing business environment, with new innovative IT solutions, in a new organization, running a new business model for operations.
  • Proven track record of translating complex problems into innovative solutions and transforming organizational mindset and capability to capture value through optimizing the patient experience.
  • Outstanding collaboration skills with a collaborative mindset to manage interactions with cross-functional teams.
  • Strong analytical, problem-solving skills and paying attention to details with critical thinking, open communication, and a sense of urgency.

About Roche

We are an agile organization with distributed authority and a purpose-driven culture that is built on trust and cooperation, where people are inspired to co-create solutions and develop the capabilities required to deliver our mission.

What We Offer

At Roche, we offer a dynamic and challenging work environment that will provide you with opportunities to grow and develop your skills. If you are passionate about Cell & Gene Therapy and want to be part of a team that is shaping the future of healthcare, please apply for this exciting opportunity.



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