Expert People Care Specialist

Vor 6 Tagen

Basel, Basel-Stadt, Schweiz Lonza Vollzeit

About the Role:

We are seeking an experienced Expert People Care Specialist to join our team at Lonza. As an Expert People Care Specialist, you will be jointly responsible for all services provided by the internal People Care Center (PCC) at the Visp site and its further technical development.

Key Responsibilities:

  • Provide direct care to employees who have been ill or injured in collaboration with their line managers and HR Business Partner, ensuring rapid and lasting reintegration into the work process through case management, occupational integration management, and attendance management services.
  • Act as the point of contact for all employees with psychosocial challenges, including work overload due to stress, excessive demands, bullying, sexual harassment, traumatizing events, personal and financial difficulties, family issues, addiction problems, and associated issues.
  • Offer specialist coaching to managers in dealing with challenges in the area of physical and psychosocial issues, including crisis situations with the involvement of external specialist units.
  • Conceptualize, implement, and further develop the services of the specialist unit with constant adaptation to operational conditions, in close cooperation with internal and external specialist units.
  • Ensure professionalism and quality standards for all PCC employees, as well as ongoing review of biopsychosocial services in close cooperation with the company medical service.
  • Develop best practices, promote innovation, and new approaches in counseling.
  • Offer specific counseling or therapy approaches for employees and managers as a specialist.
  • Provide professional support and coaching to the accompanying persons of the student flat share and support in crisis situations on evenings, as well as accompanying young people until parents have arrived.

Requirements:

  • Bachelor's or Master's degree/tertiary level in the field of Social sciences and related professions.
  • Specialist further training in counseling therapy is preferred.
  • Business fluency in German and English.
  • Advanced number of years of experience in the area of Specialist counseling center.
  • Advanced number of years of experience in the area of Corporate social work.
  • Strong communication skills and experienced leader.
  • Resilience, solution-oriented, assertive, and flexible personality with high social and self-competence, empathy, and strong customer orientation.
  • High reflective capacity.
  • High demands on independent work.
  • Professional competence in the field of consulting and interest in continuing education in this area.

About Lonza:

Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

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