Order Management Team Lead

Vor 7 Tagen


Genf, Genf, Schweiz TN Switzerland Vollzeit

About the Role:

We are seeking a highly skilled and experienced Team Leader to join our Order Management team in Geneva. As a key member of our international operations, you will be responsible for overseeing the end-to-end order processing lifecycle, ensuring accuracy and timeliness in order fulfillment.

Key Responsibilities:

  1. Lead a team of Order Management Specialists to achieve productivity and efficiency targets.
  2. Establish and maintain processes to ensure seamless order processing and execution.
  3. Collaborate effectively with various teams across the organization, including Sales Managers, Accounts Receivable, and Management.
  4. Develop and implement Continuous Improvement initiatives to enhance individual workload balance and team performance.
  5. Support the onboarding process of new team members and facilitate consistent learning within the team.
  6. Maintain accurate data to support decision-making and ensure consistency in process execution across the team.

Requirements:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • 5+ years of experience in order management within an international environment.
  • 3+ years of proven leadership experience.
  • Strong understanding of purchase order processes and invoicing in the software industry.
  • Excellent communication and leadership skills, with a passion for helping people grow.
  • Fluent English language proficiency.


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