House Manager

vor 2 Wochen

Zürich, Zürich, Schweiz Another Planet Entertainment Vollzeit

Job Summary:

We are seeking a highly organized and detail-oriented House Manager to assist with event operations at various venues in the San Francisco Bay Area.

Key Responsibilities:

  • Primary point of contact for front-of-house venue departments, including security, medical, ushers, guest services, coat check, food & beverage, and janitorial on event days
  • Remain alert and aware of all activity within the venue and at the front doors, responding to incidents and questions as needed
  • Contribute to emergency preparedness and coordinate response to emergency situations
  • Coordinate event day venue activities with security staff, including deployments, entry & search procedures, pass sheets, VIP activations, and incidents
  • First point of contact for elevated patron issues and security incidents
  • Coordinate venue operations, including radios, entry equipment, special seating, signage, street & sidewalk closures, smoking sections, coat check, venue set & strike, and implementation of tour photo policy
  • Full venue sweep post-show to ensure all proper doors are locked and front-of-house operations are clear for the evening
  • Write a show report detailing medical and security incidents, patron issues, ingress and egress flow, crowd demographics, and other useful information for improving venue operations or patron experience
  • Effectively communicate and report to operations and venue managers before, during, and after each event
  • May be called upon to support private event operations with high-touch corporate clients, unique needs, and staffing requirements

Requirements:

  • Excellent interpersonal skills and high level of organization
  • Multitask in a busy, loud environment
  • Ability to work long hours with various personality types
  • Must be able to think and react quickly and creatively in unique situations requiring professionalism and composure
  • Working knowledge of venue operations
  • Must maintain professionalism, courtesy, and discretion around touring artists

Previous venue and house management experience preferred.

Hourly compensation based on experience, with pay range $23-$30 per hour.

Hours vary, with shifts available at various Bay Area venues, including Bill Graham Civic Auditorium, Fox Theater-Oakland, and Greek Theatre at UC Berkeley.

Another Planet Entertainment is committed to producing large-scale events and concerts with an independent, forward-thinking approach.

We are an equal employment opportunity employer, considering all qualified applicants without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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