Service Management Expert for Technology Platforms

vor 1 Monat


Zürich, Zürich, Schweiz Vontobel Holding AG Vollzeit

We are seeking a highly skilled Service Management Expert to join our Technology Platform team at Vontobel Holding AG.

Company Overview

Vontobel is a global investment firm with a 100-year commitment to excellence. With over 2,300 engaged professionals across 25 locations, we are driven by an ownership mindset and a focus on delivering value in a changing world.

Our mission is to build better futures for our clients, society, and ourselves. We strive to be known as one of the leading and most trusted global investment firms by 2030.

Job Description

The ideal candidate will have a strong background in IT service management, platform technologies, and workplace services. As a Service Management Expert, you will play a key role in defining the roadmap and strategy for our services, ensuring seamless communication between business units, and managing external IT vendors.

Key responsibilities include:

  • Developing and implementing IT service strategies aligned with business objectives
  • Coordinating with technology teams, such as IT engineering, security, and support
  • Managing relationships with external vendors and service providers
  • Ensuring budget management, resource allocation, and cost-effective service operation
Required Skills and Qualifications

To succeed in this role, you will need:

  • A bachelor's degree in Computer Science, Business Information Technology, or a related field
  • Excellent knowledge of platform and workplace technologies, including IT security and regulatory topics
  • Proven experience in IT service management, including ITIL, DevOps, and project methodology skills
  • Strong communication and interpersonal skills, with the ability to work effectively across all levels
  • A self-driven approach, with a proactive attitude and strong team player spirit
Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. Other benefits include:

  • A top Zurich location with modern collaboration spaces and free lunch
  • A friendly, diverse team in an open-office environment
  • All the latest technology to help you excel and advance
  • An agile work environment, with trust and collaboration at every level
  • A flat hierarchy, with opportunities for growth and development


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