Technical Knowledge Specialist

vor 22 Stunden

Luzern, Luzern, Schweiz Red Bud Regional Hospital Vollzeit

About the Role

The Technical Knowledge Consultant will play a pivotal role in elevating the department's understanding of new functionality. This individual will not be responsible for creating documentation or training materials but will be expected to mentor team members, educate new hires, and enable the team to tackle more complex assignments.

To succeed in this role, you must have experience working with the OneStream platform, a natural inclination for sharing knowledge, and a desire to upskill the team. You must be a self-starter, accountable, driven, ethical, hard-working, personable, and persistent. Additionally, you must be able to work independently and collaboratively with a team.

Key Responsibilities

  • Investigate product features and solutions in advance of new training courses to expedite content development.
  • Collaborate with cross-functional teams and attend Sprint calls to understand upcoming features and solutions, becoming a subject matter expert who can enable the department to create training content and validate documentation.
  • Seek out use-cases for new features and solutions to accelerate the enablement of the OneStream community.
  • Liaise with support teams to understand which topics are causing concern and determine documentation and training approaches to help solve underlying issues.

Enablement

  • Function as a subject matter expert to the Product Knowledge department.
  • Use effective knowledge transfer to accelerate department deliverables.
  • Deliver department-level training and enablement sessions to deepen the team's understanding of the platform.
  • Act as a mentor to new hires, helping build their knowledge and understanding of the platform and solutions.
  • Identify knowledge shortfalls to enhance the value of documentation and training content.
  • Help maintain and update the OneStream application used for creating new courses.
  • Validate content for the Release Highlights eLearning course.

Content Validation

  • Support the Documentation team by providing practical use cases for reference material, release notes, and other documentation.
  • Support the Content Development team to ensure the technical accuracy of learning assets.

Requirements

  • Bachelor's or Master's degree in Computer Science, Finance, Accounting, or Information Technology.
  • 3+ years of OneStream experience in a support function, working closely with engineering, enablement, delivery, and product management teams.
  • Technical proficiency with and understanding of enterprise technologies.
  • Experience working in a growth organization where quick thinking and flexibility are essential.
  • Analyze and communicate technical issues and lead discussions.

Preferred Qualifications

  • Accounting or finance background.
  • Product knowledge equivalent to a OneStream Certified Architect.
  • Knowledge of SQL database technologies and database management.
  • Knowledge of VB.net.

Knowledge, Skills, and Abilities

  • Innovative and creative problem-solver with a naturally inquisitive nature.
  • Ability to build strong relationships and communicate effectively with internal stakeholders.
  • Comfortable addressing and teaching groups.
  • Ability to learn complex technical topics and articulate understanding to others.
  • Knowledge of CPM/EPM applications such as OneStream, Oracle/Hyperion, SAP, Anaplan, and Tagetik.
  • Experience in CPM domain Financial Reporting, multi-dimensional modeling, integration, reporting, forecasting, and planning.
  • Passion for learning new technologies and software.

About Us

  • Transparency around corporate structure, salary, and benefits.
  • Core value of customer success.
  • Variety of project work (not industry-specific).
  • Strong culture and camaraderie.
  • Multiple training opportunities.

OneStream is an Equal Opportunity Employer.

  • Technical Knowledge Specialist

    vor 2 Wochen

    Luzern, Luzern, Schweiz Mercy Corps Vollzeit

    About the JobThe Technical Knowledge Consultant will play a pivotal role in elevating the department's understanding of new functionality, driving knowledge capture, and enabling the team to tackle complex assignments.Key ResponsibilitiesKnowledge CaptureInvestigate product features and solutions in advance of new training courses, expediting content...

  • Technical Knowledge Specialist

    vor 2 Wochen

    Luzern, Luzern, Schweiz Mercy Corps Vollzeit

    About the JobThe Technical Knowledge Consultant will play a pivotal role in elevating the department's understanding of new functionality, driving knowledge capture, and enabling the team to tackle complex assignments.Key ResponsibilitiesKnowledge CaptureInvestigate product features and solutions in advance of new training courses, expediting content...

  • Technical Knowledge Specialist

    vor 3 Wochen

    Luzern, Luzern, Schweiz Unilock Ltd Vollzeit

    About the RoleThe Technical Knowledge Consultant will play a crucial role in elevating the department's understanding of new functionality in OneStream. This individual will not be responsible for creating documentation or training materials but will be expected to mentor team members, educate new hires, and enable the team to tackle more complex...

  • IT-Support Specialist

    vor 4 Wochen

    Luzern, Luzern, Schweiz bruederlinpartner Vollzeit

    Job DescriptionWe are seeking a highly skilled IT-Support Specialist to join our team at bruederlinpartner. As an IT-Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical support to clients via phone, email, and ticketing...

  • EHS Specialist

    vor 2 Stunden

    Luzern, Luzern, Schweiz Michael Page Vollzeit

    Job Title: EHS SpecialistJob Description:We are seeking an EHS Specialist to support our client, a leading international pharmaceutical company, during a maternity leave. The ideal candidate will have a bachelor's or master's degree in an environmental or safety-related technical discipline and 2-5 years of experience in a similar role.Key...

  • Technical Project Manager

    vor 4 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    GBTS Technical Project ManagerJoin our team at Pilatus Aircraft Ltd and become part of the innovative team that designs and produces ground-based training systems (GBTS) products.Key ResponsibilitiesContribute to the creation of project schedules, resource planning, workload analysis, and cost estimation and control for GBTS products.Coordinate with GBTS...

  • Gbts Technical Project Manager

    vor 3 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    GBTS Technical Project ManagerPilatus Aircraft Ltd is seeking a highly skilled GBTS Technical Project Manager to join our team. As a key member of our engineering and training systems planning team, you will be responsible for coordinating and leading technical activities across multiple projects.Key Responsibilities:Contribute to the creation of project...

  • Gbts Technical Project Manager

    vor 3 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    GBTS Technical Project ManagerWe are seeking a highly skilled and experienced GBTS Technical Project Manager to join our team at Pilatus Aircraft Ltd.Key Responsibilities:Contribute to the creation of project schedules, resource planning, workload analysis, and cost estimation and control for GBTS products.Coordinate with GBTS product development teams and...

  • Aircraft Parts Specialist

    vor 2 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    Aircraft Parts SpecialistJoin Pilatus Aircraft Ltd as an Aircraft Parts Specialist and take on a challenging role in our dynamic team. As a key member of our AOG support team, you will be responsible for ensuring the smooth operation of our aircraft by sourcing and managing spare parts.Key Responsibilities:Improvement of AOG supportQuickly respond to...

  • Aircraft Parts Specialist

    vor 1 Woche

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    Aircraft Parts SpecialistWe are seeking a highly skilled Aircraft Parts Specialist to join our team at Pilatus Aircraft Ltd. As a key member of our AOG support team, you will be responsible for ensuring the smooth operation of our aircraft parts business.Key Responsibilities:Improvement of AOG supportQuickly respond to customer AOG requests in the most...

  • Intensivpflege Specialist

    vor 4 Wochen

    Luzern, Luzern, Schweiz professional Vollzeit

    Job DescriptionWe are seeking a highly skilled and dedicated Intensivpflege Specialist to join our team at the LUKS Luzern. As an Intensivpflege Specialist, you will be responsible for providing high-quality care to patients in a critical condition, working closely with our multidisciplinary team to ensure the best possible outcomes.Key...

  • Quality Management Specialist

    vor 2 Wochen

    Luzern, Luzern, Schweiz Schurter AG Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated Quality Management Specialist to join our team at Schurter AG. As a Quality Management Specialist, you will be responsible for developing and implementing quality management systems, ensuring compliance with regulatory requirements, and driving continuous improvement initiatives.Key...

  • Pilatus Aircraft Ltd Technical Project Manager

    vor 4 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    GBTS Technical Project ManagerJoin Pilatus Aircraft Ltd, a leading manufacturer of innovative aircraft, and become part of our dynamic team as a GBTS Technical Project Manager. This exciting role offers a unique opportunity to contribute to the creation of project schedules, resource planning, workload analysis, and cost estimation and control for the design...

  • Quality Assurance Specialist

    Vor 4 Tagen

    Luzern, Luzern, Schweiz CBRE GWS GmbH Vollzeit

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at CBRE GWS GmbH. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our facility management services.Main Responsibilities:* Lead investigations and technical follow-ups to identify and resolve quality...

  • Technical Solutions Director

    vor 22 Stunden

    Luzern, Luzern, Schweiz Aritec New Materials Group AG Vollzeit

    About UsAritec New Materials Group AG is a dynamic and growing company specializing in innovative solutions within the construction, energy, hoisting, mining, telecommunication, and mobility industries.We are dedicated to delivering high-quality products and services that drive efficiency, safety, and sustainability for our clients worldwide.Job...

  • Technical Solutions Director

    vor 22 Stunden

    Luzern, Luzern, Schweiz Aritec New Materials Group AG Vollzeit

    About Aritec New Materials Group AGWe are a dynamic and growing company specializing in innovative solutions within the construction, energy, hoisting, mining, telecommunication, and mobility industries. Our mission is to deliver high-quality products and services that drive efficiency, safety, and sustainability for our clients worldwide.Key...

  • Technical Solutions Director

    vor 3 Wochen

    Luzern, Luzern, Schweiz Aritec New Materials Group AG Vollzeit

    {"h2": "About the Role", "p": "As a Technical Solutions Director at Aritec New Materials Group AG, you will play a crucial role in driving innovation and growth by developing and implementing cutting-edge technical solutions that meet the diverse needs of our global customers. You will serve as a key bridge between our headquarters in Switzerland and our...

  • Quality Assurance Specialist

    vor 3 Wochen

    Luzern, Luzern, Schweiz CBRE GWS GmbH Vollzeit

    Job Title: Quality & Compliance SpecialistCBRE Global Workplace Solutions is a leading provider of integrated facility management services. Our team in Switzerland is seeking a Quality & Compliance Specialist to join our growing Facility Management organization.Main Responsibilities:Quality Management: Lead investigations, technical follow-ups, and root...

  • Quality Assurance Specialist

    vor 2 Wochen

    Luzern, Luzern, Schweiz CBRE GWS GmbH Vollzeit

    Job Title: Quality & Compliance SpecialistCBRE Global Workplace Solutions is a leading provider of integrated facility management services. Our team in Switzerland is seeking a Quality & Compliance Specialist to join our growing Facility Management organization.Main Responsibilities:Quality Management: Lead investigations, technical follow-ups, and root...

  • Aircraft Grounding Support Specialist

    vor 3 Wochen

    Luzern, Luzern, Schweiz Pilatus Aircraft Ltd Vollzeit

    AOG Desk ManagerAircraft Grounding Support SpecialistPilatus Aircraft Ltd is seeking a highly skilled and experienced AOG Desk Manager to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers and ensuring the smooth operation of our aircraft.Key Responsibilities:Improve AOG...