Retail Store Director

Vor 3 Tagen


Zürich, Zürich, Schweiz Approach People Recruitment Vollzeit

We're looking for a results-driven Retail Store Director to lead our team in Zurich. As a key member of our leadership team, you'll be responsible for managing day-to-day store operations, ensuring excellent customer service, and driving sales growth.

Your Role:

  • Oversee and motivate a team of 12-15 people to deliver outstanding customer experience and achieve sales targets.
  • Ensure seamless day-to-day store operations, maintaining a smooth and efficient workflow.
  • Develop and implement strategies to drive store performance, manage stock, and maximize sales opportunities.
  • Hire, train, and mentor staff to build a cohesive and high-performing team.
  • Foster a culture of exceptional customer service, from the first interaction to the last farewell.
  • Maintain a safe and welcoming environment for customers and staff, adhering to all operational procedures.

Your Profile:

  • A proven track record in retail management, with experience leading teams to success.
  • Ability to inspire, motivate, and manage effectively, providing clear direction.
  • Understanding of store operations, cost control, and achieving key performance indicators (KPIs).
  • Possess a genuine interest in the latest retail trends and delivering exceptional customer service.
  • Proactive approach to overcoming challenges, taking initiative when needed.
  • Fluency in Swiss German and English is essential; additional languages are a plus.

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