Operations Director

vor 2 Monaten

Genf, Genf, Schweiz Michael Page Vollzeit

Job Summary

We are seeking an experienced and dynamic Operations Director to join our team at Michael Page. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the organization, ensuring that our business runs smoothly and efficiently.

Key Responsibilities

  • Human Resources and Office Management
    • Manage and coordinate the recruitment process for GANHRI staff, including Head Office and consultants.
    • Develop and implement effective onboarding programs for new staff members.
    • Design and deliver comprehensive induction and training programs.
    • Support employee development and growth through coaching and mentoring.
    • Develop and implement succession planning strategies for staff.
    • Assist with performance management and review processes.
    • Ensure that work strategies are aligned and contribute to achieving overall strategic goals.
    • Develop and review human resources policies.
    • Manage the Head Office, including procurement, IT, and coordination with the United Nations Office in Geneva.
  • Finance
    • Manage the Senior Finance Office.
    • Develop, manage, and review organizational financial budgets, plans, and forecasts.
    • Report to the Director on variances from the established budget.
    • Support and coordinate with the Finance Committee.
    • Present financial findings and recommendations to the Director.
    • Oversee subscription fees in partnership with the Senior Finance Officer.
  • Project Management and Resource Mobilization
    • Manage the Project Manager.
    • Oversee the implementation of GANHRI's projects, including NHRI.EU.
    • In close partnership with the Director, oversee the building and strengthening of existing partnerships, donor relationships, and form new partnerships and donor relationships.
    • Set and oversee the implementation of fundraising and resource mobilization activities and targets.
  • Governance
    • Collaborate and work in close partnership with the Director to enhance the organization's capability and capacity.
    • Assume functional leadership of the organization in the absence of the Director.
    • In partnership with the Director, organize GANHRI's governance meetings and events, including the Annual Meeting, Bureau meetings, International Conferences, as required in collaboration with UN and other partners.
    • Oversee the design, review, and production of organizational policy and procedures.
    • Assist in advising the governing body on corporate governance principles and the implementation of governance programs and risk management frameworks.
    • Assist in developing, implementing, communicating, and maintaining governance, risk, and compliance policies, processes, and procedures.
    • Assist in regulatory compliance and best practice standards.
    • In close partnership with the Director, communicate with external advisers, such as lawyers, accountants, and representatives.
  • Monitoring and Evaluation
    • In partnership with the Director, manage and oversee the implementation of GANHRI's Strategic Plan and governance decisions.
    • Oversee the implementation of the MEAL framework in coordination with GANHRI HO staff.
    • Assess monitoring frameworks for GANHRI projects, as well as for funding proposals.
    • Contribute to the development of annual work plans to identify project targets and ensure inclusion of MEAL activities.
    • Provide technical leadership and support to staff in planning and implementing MEAL systems and activities, data-based program decision-making, and results reporting.
    • Contribute to developing and reporting of GANHRI's evaluation processes.
  • Communications and Knowledge Management
    • Manage the Communications and Event Officer.
    • Oversee the development of annual engagement plans and activities.
    • Oversee the publication of GANHRI's newsletter, Annual report, and other publications.
    • Oversee website and social media engagement.
    • Develop and review GANHRI's knowledge management strategies.
  • Information Technology
    • Influence process improvement and technology enhancements.
  • Team Operations
    • Work collaboratively with GANHRI HO team members.
    • Participate in GANHRI meetings, training, planning, and team-building activities.
    • Perform tasks as required by and report back to the Director.

Requirements

  • Advanced university degree (Master's degree or equivalent) in business, public administration, management, communications, or a related area.
  • A minimum of ten years of progressively responsible experience in human resources, finance, fundraising, governance, strategic oversight, monitoring and evaluation, communications, information technology, and operations.
  • Experience working in multicultural environments, human rights/non-profit, at an international level is an asset.
  • Superior and effective energetic leadership, communication, collaboration, decision-making, and problem-solving skills.
  • Superior people management skills.
  • Proven track record of success delivering strategy and operational outcomes.
  • Ability to think creatively and critically.
  • Well-developed analytical and technical ability.
  • Demonstrated ability to build and maintain relationships with stakeholders from diverse backgrounds.
  • Fluency in English and excellent knowledge of at least another GANHRI working language (Arabic, French, Spanish).
  • Proactive, dynamic, and results-driven.

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