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Car Ownership Revolution Specialist

vor 1 Woche


Zürich, Zürich, Schweiz TN Switzerland Vollzeit

About the Role:

We are seeking a Car Ownership Revolution Specialist to join our team at TN Switzerland. This role offers a unique opportunity for a law student or young paralegal to gain hands-on experience in customer escalation, legal processes, and CRM management within a fast-paced and dynamic environment.

As a specialist in car ownership revolution, you will be part of a team focused on delivering exceptional service while ensuring that our customers' needs are met with efficiency and care.

  • Analyze and resolve customer issues related to complex products and services, ensuring clear communication.
  • Document all customer interactions in our CRM system, recording all relevant details accurately.
  • Pre-draft legal responses and collaborate with our legal experts to ensure compliance with consumer protection laws before finalizing and communicating resolutions.
  • Collaborate with different parties to ensure efficient case solving.
  • Work on the legal aspects of customer cases, providing support where contractual obligations and terms are concerned.