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Senior Operations Manager

vor 2 Monaten


Vernier, Genf, Schweiz IMPACT Initiatives Vollzeit
Job Title: Senior Operations Manager

We are seeking a highly skilled and experienced Senior Operations Manager to join our team in Somalia. As a key member of our Senior Management Team, you will be responsible for overseeing the finance, administration, and logistics of our operations in Somalia and Kenya.

Key Responsibilities:
  • Supervise and manage the Field Manager and other team members to ensure effective implementation of our operations.
  • Oversee the structure and capacity building of the field team, including data collection and management.
  • Strengthen REACH internal systems and Field team capacities in FLATS.
  • Support the Field Manager in overseeing data collection for all research cycles.
  • Amplify the critical voice of the Field team in the SMT by building capacity and supporting the Field Manager.
  • Manage partnerships in data collection and government relationships.
  • Supervise the REACH Senior Logistics Officer and management of his/her tasks responsibilities.
  • Liaise with IMPACT HQ focal points and ACTED Department Heads on procedures, processes, and issues.
  • Support REACH GIS Officers, Assessment Officers, Data Officers, Field Manager, and Officers with planning, budgeting, and organisation of equipment for projects.
  • Attend regular meetings with assessment leads to discuss future projects' logistical needs.
  • Awareness of procurement rules per project/donor and ensuring that the SLO and relevant REACH staff are informed.
  • Be aware of ACTED procurement guidelines and lead in times for procurement, and ensuring they are applied.
  • Coordinate with REACH Operation support team in submitting order forms for REACH projects to logistics team in Mogadishu, Nairobi, and the bases.
  • Coordinate the process of REACH Operation support team liaising with logistics teams in Mogadishu and Nairobi and the bases regarding the tracking and management of REACH stock and assets.
Requirements:
  • Academic: Excellent academic qualifications, including a Master's degree in a relevant discipline (Finance, Business, Audit, Law, International Relations, etc.).
  • Work experience: At least 5 years of relevant work experience or proven progression within IMPACT, including at least 2 years in a management role.
  • Management experience: Excellent team management, coordination, organisational, and planning skills required, including the ability to manage large workloads, oversee multiple teams, and effectively meet deadlines through an excellent ability to multi-task and prioritise.
  • Aid system: Familiarity with the humanitarian and development systems, and the research community.
  • Communication/reporting skills: Excellent communication and drafting skills for effective reporting, including proven experience contributing to high-level presentations/briefings.
  • External engagement: Experience with external engagement (donors, partners, and other key stakeholders) is required; experience with development actors is strongly preferred.
  • Financial management: Experience managing multiple budgets is an asset.
  • Multi-tasking skills: Ability to multitask and manage multiple deadlines in a complex environment.
  • Level of independence: Ability to work independently and manage people remotely required.
  • Work environment: Solution-oriented, flexible, and open-minded, including the ability to operate in a cross-cultural environment required.
  • Geographical experience: Knowledge of the Ken/Som context - experience in the HoA region is desirable.
  • Language skills: Fluency in English required, competency in Somali and/or Kiswahili asset.
  • Security environment: Ability to operate in a complex and challenging security environment.
Conditions:
  • Salary: Between 3,900 CHF and 3,960 CHF monthly (before income tax), etc. as well as a monthly living allowance of 300 USD.
  • Accommodation and food provided in a guesthouse.
  • Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance, and repatriation assistance.
  • Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered).
  • R&R after 2-3 months (flight ticket up to 500$ + 200$ of living allowance) if duty station allows.
  • Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance).
  • Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.
  • Predeparture induction - 3 days at IMPACT Initiatives's HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training.
  • Enrolment in IMPACT Initiatives Research Foundational Learning Programme within the first 3 months from the start of contract.
  • IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.