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Enterprise Support Director
vor 1 Woche
This is a key leadership position at Amazon where you will lead a team of technical experts to provide top-notch support to our largest enterprise customers.
Your main responsibility will be to ensure seamless operation of critical applications for our clients while driving adoption and utilization of Amazon Web Services.
You will be part of our Executive Leadership Team, influencing strategic decisions and collaborating with cross-functional groups to drive business outcomes.
Main ResponsibilitiesSome of your core duties will include:
- Strategically guiding the team to achieve customer satisfaction goals
- Providing input to enhance customer experience across the full lifecycle of cloud services
- Identifying and developing opportunities to expand AWS usage within existing customer accounts
- Maintaining close relationships with Director and C-Level executives
- Leveraging technical expertise to analyze problems and find effective solutions
To succeed in this role, you should possess:
- Proven leadership skills in technical teams
- Exceptional ability to communicate with diverse stakeholders
- Strong analytical and problem-solving abilities
- Familiarity with AWS service offerings
