Digital Transformation Consultant

Vor 2 Tagen

Genf, Genf, Schweiz Business & Decision Vollzeit

Business & Decision is seeking a Digital Transformation Consultant to support organizations in their digital transformation journey. As a consultant in the Customer Engagement practice, you will work with clients to identify how to evolve from product-centric to customer-centric digital journeys.

Key Responsibilities:

  • Deliver impactful digital marketing projects at clients
  • Capture business and functional requirements through workshops, meetings, and analysis
  • Define and design complex omni-channel customer journeys with business stakeholders
  • Help clients with the visioning, designing, planning, execution, and adoption of digital marketing programs
  • Define and follow up on project activities, steer and guide colleagues towards a joined objective, and report status to senior management
  • Play an active role in the growth and development of the team by coaching colleagues and sharing best practices and experiences

Requirements:

  • 1-3 years of experience in a digital marketing context and/or digital/IT projects
  • Passionate about digital transformation and solution-oriented
  • Data-minded
  • Full proficiency in English and French
  • Interest or experience in digital marketing processes (CMS, web analytics, customer profiling, outbound/inbound marketing, website personalization, AI chatbot, SEO, SEA, ...)
  • Hands-on knowledge of at least one relevant digital marketing tool (Adobe, Mengento, Drupal, Google, IBM, Marketo, Salesforce, SAS)
  • Strong team spirit, balanced by a healthy sense of autonomy
  • Excellent analytical skills, conceptual thinking, and pragmatic approach
  • Solid communication and presentation skills
  • Eager-to-learn mindset and flexibility
  • Basic understanding of SQL and database modeling (a plus)
  • Certifications such as Agile, Scrum, or other Project Management methodologies (a differentiator)
  • Experience in consulting/implementation projects (a major asset)
  • Experience in big data implementations (a plus)
  • Affinity in financial or retail, Luxury, Watch industry sector (a plus)

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