Digital Transformation Consultant

Vor 7 Tagen

Genf, Genf, Schweiz Business & Decision Vollzeit
Customer Engagement Consultant

Business & Decision is seeking a skilled Customer Engagement Consultant to join its team. As a key member of our cross-functional team, you will support organizations in their digital transformation journey, helping them evolve from product-centric to customer-centric digital experiences.

Key Responsibilities:
  • Deliver impactful digital marketing projects at our clients, driving business growth and customer engagement.
  • Capture business and functional requirements through workshops, meetings, and analysis at client sites.
  • Design and develop complex omni-channel customer journeys with business stakeholders.
  • Help clients envision, design, plan, execute, and adopt digital marketing programs that deliver tangible results.
  • Define and follow up on project activities, steer colleagues towards a shared objective, and report status to senior management.
  • Contribute to the growth and development of the team by coaching colleagues and sharing best practices.
  • Stay up-to-date with innovative technologies, such as AI, to address current and future business challenges.
Requirements:
  • 1-3 years of experience in digital marketing or digital/IT projects.
  • Passion for digital transformation and solution-oriented approach.
  • Data-minded with full proficiency in English and French.
  • Interest or experience in digital marketing processes, including CMS, web analytics, customer profiling, and AI chatbots.
  • Hands-on knowledge of at least one relevant digital marketing tool, such as Adobe, Magento, or Google.
  • Strong team spirit, balanced by a healthy sense of autonomy.
  • Excellent analytical skills, conceptual thinking, and pragmatic approach.
  • Solid communication and presentation skills.
  • Eager-to-learn mindset and flexibility.
  • Basic understanding of SQL and database modeling is a plus.
  • Certifications in Agile, Scrum, or other project management methodologies are a differentiator.
  • Experience in consulting or implementation projects is a major asset.
  • Affinity for the financial, retail, luxury, or watch industry sectors is a plus.

  • Digital Transformation Consultant

    vor 2 Wochen

    Genf, Genf, Schweiz Business & Decision Vollzeit

    About Business & DecisionBusiness & Decision is a leading consulting firm that helps organizations navigate their digital transformation journey. With a strong focus on customer-centricity, we empower businesses to create seamless and personalized experiences for their customers.Job SummaryWe are seeking a highly skilled Digital Transformation Consultant to...

  • Digital Transformation Expert

    vor 2 Wochen

    Genf, Genf, Schweiz Capgemini Vollzeit

    About Capgemini InventCapgemini Invent is a global leader in digital innovation, design, and transformation. As the digital innovation, design, and transformation brand of the Capgemini Group, we enable CxOs to envision and shape the future of their businesses.Our Intelligent Industry TeamOur Intelligent Industry team in Switzerland is looking for a Senior...

  • Digital Transformation Expert

    vor 1 Woche

    Genf, Genf, Schweiz ELCA Group Vollzeit

    {"title": "Digital Transformation Opportunity in Public Administration", "content": "Drive Digital Transformation in Public AdministrationAs a seasoned professional, you will play a key role in driving digital transformation in the public sector in Switzerland. With your expertise and experience, you will help our clients navigate the complexities of...

  • Digital Transformation Manager

    vor 2 Wochen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Job SummaryIMPACT is seeking a highly skilled Digital Transformation Manager to lead the organization's digital transformation efforts. The successful candidate will be responsible for managing the global IT infrastructure and information systems, as well as driving the organization's digital transformation strategy.Key ResponsibilitiesDevelop and implement...

  • Digital Engineering Consultant

    Vor 5 Tagen

    Genf, Genf, Schweiz Capgemini Vollzeit

    About Capgemini InventCapgemini Invent is the digital innovation, design, and transformation brand of the Capgemini Group. We enable CxOs to envision and shape the future of their businesses.Our Intelligent Industry TeamWe are looking for a Senior Consultant / Consultant in Digital Engineering to join our team in Switzerland. Our team is part of the...

  • Digital Transformation Specialist

    Vor 7 Tagen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Senior Digital Transformation OfficerWe are seeking a highly skilled Senior Digital Transformation Officer to join our team in Geneva. As a key member of our organization, you will play a critical role in driving our digital transformation strategy and implementing innovative solutions to improve our operations.Key Responsibilities:Design, implement, and...

  • Digital Transformation Manager

    Vor 7 Tagen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Job Title: Digital Transformation ManagerWe are seeking a highly skilled Digital Transformation Manager to join our team in Geneva. As part of our organization's growth and strategic priorities, we are implementing a digital transition to enhance our operations and improve communication, collaboration, and information sharing.Key Responsibilities:Propose,...

  • Digital Transformation Expert for Public Administration

    vor 2 Wochen

    Genf, Genf, Schweiz ELCA Group Vollzeit

    About the RoleWe are seeking a highly experienced and skilled professional to join our team at ELCA Group as a Senior Consultant for Public Sector Digitization. As a key member of our advisory team, you will play a crucial role in driving the digital transformation of public administration in Switzerland.Key ResponsibilitiesLead Consulting Mandates:...

  • Digital Transformation Lead

    vor 2 Wochen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Job SummaryIMPACT is seeking a highly skilled Senior Digital Transformation Officer to support our team in Geneva. As a key member of our organization, you will play a critical role in driving digital transformation and innovation across the company.Key ResponsibilitiesDevelop and implement digital strategies to improve organizational efficiency and...

  • Digital Transformation Specialist

    vor 2 Wochen

    Genf, Genf, Schweiz Digital Solutions SA Vollzeit

    Job Description**Digital Solutions SA is seeking a seasoned Scrum Master to lead our product development process**We are a leading accounting software company, and we are looking for an experienced professional to guide our teams in Agile methodologies, specifically Scrum. As a Scrum Master, you will be responsible for leading and coaching cross-functional...

  • Digital Engineering Consultant

    vor 2 Wochen

    Genf, Genf, Schweiz Capgemini Vollzeit

    Be Part of Our JourneyAs a leading management consulting firm, Capgemini Invent is the digital innovation, design, and transformation brand of the Capgemini Group. We enable CEOs and other C-level executives to envision and shape the future of their businesses.Our Intelligent Industry team in Switzerland is looking for a Digital Engineering Consultant to...

  • Senior Digital Transformation Officer

    vor 2 Wochen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Job SummaryIMPACT is seeking a highly skilled Senior Digital Transformation Officer to support our team in Geneva. As a key member of our organization, you will play a critical role in driving digital transformation and innovation across the company.Key ResponsibilitiesDevelop and implement digital strategies to improve organizational efficiency and...

  • Salesforce Technical Lead

    vor 2 Wochen

    Genf, Genf, Schweiz Mavericx Vollzeit

    About the RoleWe are seeking a highly skilled Salesforce Technical Lead to join our team at Mavericx. As a key member of our organization, you will be responsible for designing and implementing complex Salesforce architecture and integration capabilities.Key ResponsibilitiesDesign and present multi-cloud Salesforce architecture and integration capabilities...

  • Digital Data Analyst Consultant

    vor 2 Wochen

    Genf, Genf, Schweiz Fonds des Nations Unies pour l'enfance (UNICEF) Vollzeit

    About the RoleWe are seeking a highly skilled Digital Data Analyst Consultant to join our team at Fonds des Nations Unies pour l'enfance (UNICEF). As a key member of our global Digital Fundraising team, you will play a critical role in analyzing the performance of our online fundraising efforts and developing data-driven solutions to improve our digital...

  • Coach Agile IT

    vor 2 Wochen

    Genf, Genf, Schweiz SQLI Vollzeit

    Le rôle Le Coach Agile est un agent du changement pour les entreprises ayant fait le choix de l'agilité. Il les aide et les accompagne à la transformation sur le long terme. Connaisseur de la philosophie, il appréhende également tous les aspects liés au changement. Vos domaines d'intervention sont les suivants : Identifier l'équipe...

  • Innovative Solutions Consultant

    Vor 7 Tagen

    Genf, Genf, Schweiz Capgemini Vollzeit

    Unlock Your Potential with Capgemini InventAs a Senior Consultant / Consultant in Smart Plant, you will be part of our Intelligent Industry team in Switzerland, working in one of our offices (Zurich, Lausanne, Geneve). Our team is dedicated to helping clients transform their manufacturing operations through innovative strategy projects.Key...

  • Quality Assurance Lead

    vor 2 Wochen

    Genf, Genf, Schweiz Talan Vollzeit

    About TalanTalan is a leading consulting firm that has been advising major companies and administrations for 20 years. We support them in their transformation and innovation projects, operating in areas related to technological changes such as Big Data, IoT, Blockchain, and Artificial Intelligence.We have a strong presence in 21 countries and have been...

  • Private Banking Transformation Specialist

    vor 2 Wochen

    Genf, Genf, Schweiz Capgemini Vollzeit

    About CapgeminiCapgemini is a global leader in tech transformation, accelerating the shift to a digital, sustainable world. Trusted by clients worldwide, we deliver end-to-end solutions leveraging AI, cloud, and data expertise. With a 55-year heritage and presence in over 50 countries, we create value for enterprises and society.Our MissionWe empower...

  • Senior Consultant in Private Banking Expert

    vor 2 Wochen

    Genf, Genf, Schweiz Capgemini Vollzeit

    About CapgeminiCapgemini is a global leader in tech transformation, accelerating the shift to a digital, sustainable world. Trusted by clients worldwide, we deliver end-to-end solutions leveraging AI, cloud, and data expertise. With a 55-year heritage and presence in over 50 countries, we create value for enterprises and society.Our MissionWe empower...

  • Senior IT Officer

    Vor 7 Tagen

    Genf, Genf, Schweiz IMPACT Vollzeit

    Job Title: Senior IT OfficerWe are seeking a highly skilled Senior IT Officer to join our team in Geneva. As part of our digital transformation, this role will play a critical part in implementing and mainstreaming modern software and cloud platforms to enhance communication, collaboration, and information sharing.Key Responsibilities:Design, implement, and...