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IT Support Specialist
vor 2 Monaten
We are seeking a dedicated IT Support Level 2 professional to join our team at SpeciTec SA in a full-time permanent contract. As part of our support team, you will play a crucial role in providing technical assistance to our associates.
Key responsibilities include:
- Providing desk support for Level 2 IT matters
- Assisting with troubleshooting and resolving technical issues
- Collaborating with team members in a dynamic and collaborative environment
- Ensuring smooth operation of IT systems and equipment
- Delivering exceptional customer service to internal stakeholders
Job requirements:
- Minimum of 2 years of experience in IT support
- Very good knowledge of MS Windows Platforms, Windows 11 and Office 365
- Fluent in English, any other language an asset
- Proficiency in troubleshooting hardware and software issues
- Excellent communication skills and ability to provide exceptional customer service
- Strong teamwork and collaboration skills
- Ability to work effectively in a fast-paced environment
- Knowledge of IT systems and equipment
- Relevant certifications in IT support or related field (preferred)
This role is perfect for individuals who are passionate about IT support and enjoy working in a dynamic and collaborative environment.
