Site Account Team Manager, Scheduling and Cell Logistics Expert
vor 1 Woche
We are seeking a highly skilled Site Account Team Manager, Scheduling and Cell Logistics to join our team at Bristol Myers Squibb. As a key member of our team, you will be responsible for supervising a high-functioning team of Site Account Specialists, Scheduling and Cell Logistics, who will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of BMS's commercial autologous cellular immunotherapy products.
Key Responsibilities- Manage a team of specialists who create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics.
- Plan and execute team building and ensure a positive end-to-end customer experience.
- Oversee plans of action for issues throughout the patient journey and lead escalations and exception processes.
- Communicate issues and solutions with management and key internal and external stakeholders.
- Act as first escalation point for treatment sites and stakeholders and ensure resources in place to support treatment site training on patient scheduling processes.
- Bachelor's Degree or 5 years equivalent work experience.
- 2 years of direct or indirect people management required.
- Work experience in scheduling, planning, operations, customer service, logistics, supply chain preferred.
- GxP/Regulated Experience preferred.
Bristol Myers Squibb is a global biopharmaceutical company that is dedicated to transforming patients' lives through science. We are inspired by a single vision - transforming patients' lives through science. In oncology, hematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contributes to innovations that drive meaningful change.
We bring a human touch to every treatment we pioneer. Our company is committed to making a difference in the lives of patients and their families. We are proud to be a leader in the biopharmaceutical industry and are committed to making a positive impact on the world.
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