ServiceNow Solutions Designer

vor 2 Monaten

Wallisellen, Zürich, Schweiz CHEU EntServ Schweiz GmbH Vollzeit

Job Title: Technical Architect (ServiceNow)

About the Role:

CHEU EntServ Schweiz GmbH is seeking a highly skilled Technical Architect to join our team. As a Technical Architect, you will be responsible for designing and implementing solutions on the ServiceNow platform.

Key Responsibilities:

  • Participate in client workshops and requirements gathering to build requirements and design solutions.
  • Develop in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
  • Mentor and train more junior members of the team.
  • Produce documentation and training material for the implemented solutions.

Requirements:

  • University degree in IT engineering or equivalent.
  • Minimum 5-10 years' experience as IT developer and 5 years' experience on ServiceNow.
  • 5 years' experience in consulting external customers.

Technical Skills:

  • The ideal candidate will have at least 4 years' experience in ServiceNow design and development preferably in a consulting environment.
  • Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous.
  • An understanding of Service Management concepts, delivery assurance principals and procedures.
  • A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.

Preferred Certifications:

  • ServiceNow Certified Administrator
  • Service Now Certified Implementation Specialist
  • Service Now Application Developer
  • ITIL Foundation

Personal Qualities:

  • Strong personal commitment to quality service.
  • Experience in dealing with technical end-users in a service-oriented role.
  • Highly focused on customer satisfaction.
  • Fluent German and English is a must.

About Us:

CHEU EntServ Schweiz GmbH is a leading ServiceNow partner, committed to delivering high-quality solutions to our clients. We offer a supportive and friendly team environment, with opportunities for professional growth and development.

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