Quality Assurance Investigator

vor 1 Tag


Neuenburg, Neuenburg, Schweiz Randstad (Schweiz) AG Vollzeit
Job Overview

We are seeking a highly skilled Quality Assurance Investigator to join our team in Neuchatel. The successful candidate will be responsible for managing complaint investigations, implementing and improving procedures related to complaints, tracking corrective/preventive/improvement actions, and participating in projects related to complaints activities.

Key Responsibilities
  1. Conduct thorough investigations of complaints, including communication with intake service, decontamination process, analysis in laboratory, dimensional analysis, physical-chemical analysis, and any other necessary tests for product investigation and cause identification
  2. Implement and improve procedures related to complaints in accordance with applicable regulations/standards/requirements
  3. Develop and maintain a comprehensive understanding of regulatory requirements and industry standards related to quality assurance and compliance
  4. Collaborate with cross-functional teams to ensure effective implementation of quality assurance processes and procedures
  5. Provide training and guidance to colleagues on quality assurance procedures and protocols
  6. Stay up-to-date with changes in regulations and industry standards to ensure ongoing compliance


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