Medical Device Complaints Manager

vor 1 Tag


Neuenburg, Neuenburg, Schweiz Randstad (Schweiz) AG Vollzeit
Complaints Management Role

We are looking for a highly skilled Medical Device Complaints Manager to join our team in Neuchatel. The successful candidate will be responsible for managing complaint investigations, implementing and improving procedures related to complaints, tracking corrective/preventive/improvement actions, and participating in projects related to complaints activities.

Key Responsibilities
  • Oversee all aspects of complaints management, including investigation, reporting, and follow-up
  • Develop and implement procedures for managing complaints, including escalating to NC or CAPA when applicable
  • Monitor and analyze trends in complaints data to identify areas for improvement
  • Collaborate with cross-functional teams to ensure effective implementation of quality assurance processes and procedures
  • Develop and maintain a comprehensive understanding of regulatory requirements and industry standards related to quality assurance and compliance


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