Lead Retail Sales Manager
Vor 2 Tagen
Company Overview
Gi Group SA is a dynamic and innovative company in the watch industry.
Job Description
The Store Manager Lead will be responsible for leading a team of sales professionals to achieve outstanding results, enhance customer experiences, and drive sales.
Key Responsibilities
- Recruit, integrate, and train new employees to ensure they have the necessary skills to excel in their roles.
- Inspire team passion for the brand and enhance customer service by setting an example and providing guidance.
- Support skill development and employment during sales by identifying areas for improvement and providing training opportunities.
- Organize and conduct meetings with the assistant store manager to discuss sales strategies and performance metrics.
- Evaluate performance and development of team members by setting goals and objectives.
- Build trust and address issues, acting as a neutral mediator in conflicts to maintain a positive work environment.
- Motivate and empower the team to achieve targets by recognizing and rewarding individual and team achievements.
- Ensure and monitor team contributions during sales by tracking progress and making adjustments as needed.
- Set and achieve sales goals by developing and implementing effective sales strategies.
- Boost key performance indicators (KPIs) by analyzing data and making informed decisions.
- Prioritize daily tasks and challenges by focusing on high-impact activities.
- Lead by example in service and customer care by providing exceptional customer experiences.
- Maintain product knowledge and ensure a unique purchase experience by staying up-to-date on product offerings.
- Provide regular customer services and prevent theft by monitoring sales floor activity.
- Ensure a safe, tidy, and clean store environment by maintaining a high level of cleanliness and organization.
- Enhance customer experience through store atmosphere by creating an inviting and engaging shopping environment.
- Organize and execute visual merchandising to showcase products effectively.
- Educate team on visual merchandising standards by providing guidance and support.
- Plan and schedule teamwork by coordinating staff schedules and ensuring adequate coverage.
- Optimize expenditures affecting the operating statement by identifying areas for cost reduction.
- Ensure compliance with cash register procedures by maintaining accurate records and adhering to policies.
- Analyze results and execute plans based on indicators by tracking performance metrics.
- Monitor and organize material reserves and back office by maintaining inventory levels and ensuring efficient operations.
- Handle logistical tasks and product flow specifications by coordinating supply chain activities.
- Propose stock adjustments based on volume and capacity by analyzing sales trends and adjusting inventory accordingly.
- Confirm orders and ensure optimal stock replenishment by managing inventory levels.
- Organize and execute inventory, ensuring security and hygiene by maintaining a high level of quality control.
Requirements
- Education in retail sales or as a sales coordinator.
- Experience in store management or as an assistant store manager.
- Customer-oriented and friendly.
- Initiative and PR/marketing experience.
- Proficient in sales strategy and numbers-oriented.
- Committed to representing the brand.
- Languages: German and English, any other language is a plus.
Benefits
- Work in an international, diverse, and dynamic team.
- Be at the forefront of watch industry innovation.
- Personnel discount on a wide selection of products.
- Potential for an open-ended contract based on performance.
- Development and training opportunities.
- Contribution to health insurance costs.
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