Senior Global Quality Strategist

Vor 3 Tagen


Zürich, Zürich, Schweiz La Prairie Group AG Vollzeit
About the Job

This Senior Global Quality Strategist position plays a pivotal role in leading the development and implementation of a world-class global quality strategy, ensuring compliance with industry standards and regulations, and driving a culture of excellence across our entire organization.

Key Responsibilities
  1. Strategy & Governance
    • Develop and implement a comprehensive global quality strategy aligned with business objectives and the company's vision.
    • Define and enforce quality standards, policies, and procedures across the entire value chain.
    • Ensure adherence to international regulatory requirements (e.g., FDA, EU Cosmetics Regulation, ISO 22716, GMP).
  2. Product Quality Oversight
    • Oversee quality assurance (QA) and quality control (QC) processes for both internal and external manufacturing operations.
    • Define and monitor key quality performance indicators (KPIs) to track performance and ensure continuous improvement.
  3. Third-Party Management
    • Develop and enforce robust quality standards for third-party manufacturers (3PMs), suppliers, and contract manufacturers.
    • Lead and manage audits (internal, external, and supplier) to ensure compliance with company and regulatory requirements.
  4. Regulatory Compliance
    • Ensure compliance with global regulatory requirements (e.g., FDA, REACH, ISO, GMP, local market regulations).
    • Lead critical regulatory interactions and ensure the integrity of processes such as skin adverse reactions and recall management.
  5. NPD Support
    • Collaborate with R&D, marketing, and manufacturing teams to integrate quality into the product development lifecycle.
    • Define quality standards for new formulations, packaging innovations, and assess risks before product launches.
  6. Risk Management
    • Lead quality crisis management efforts, including product recalls, consumer complaints, and media-sensitive issues.
    • Proactively implement risk assessment frameworks to mitigate quality and safety risks.
  7. Team Development
    • Build and develop a high-performing global quality organization.
    • Foster a strong quality mindset across all functions and levels of the company.
    • Lead cross-functional collaboration with manufacturing, R&D, supply chain, and commercial teams.
  8. Complaints
    • Lead efforts to analyze and address active consumer complaints, identifying root causes and implementing effective corrective actions to enhance customer satisfaction.


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