Reservations Supervisor

Vor 5 Tagen

Luzern, Luzern, Schweiz Mandarin Oriental Hotel Group Limited Vollzeit

The Mandarin Oriental Palace, Lucerne is seeking a highly skilled Reservations Supervisor to join our Front Office team. In this role, you will be responsible for entering bookings in the absence of the Reservations department, managing room assignments, and ensuring that all guest requests are met.

You will also assist the Front Office Manager and Assistant Front Office Manager in their duties, provide support to the Reservations department, and ensure the smooth and efficient operation of the Front Office during peak periods.

To be successful in this role, you will need to have completed vocational training in the hotel industry and several years of experience in the Reservations department in the upscale hospitality. You will also require good computer skills, PMS knowledge, and excellent written and verbal communication skills.

We offer world-class benefits to our Reservations Supervisors, including discounts on hotel stays and F&B throughout the entire Group, Family & Friends rate at the Mandarin Oriental Palace, Lucerne, and Special rate for Swiss Deluxe Hotels.

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