Customer Success Intern

vor 1 Woche


Zürich, Schweiz GOWAGO AG Vollzeit

At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next generation of car ownership. Our office in Zürich, Switzerland, is always buzzing with ideas on how to improve our customers' experience and innovate the industry.

We are currently seeking a Customer Success Intern to join our team. This internship offers a unique opportunity for a student or young professional to gain hands-on experience in customer service operations, within a fast-paced and dynamic environment. At Gowago, you’ll be part of a team focused on delivering exceptional service while ensuring that our customers’ needs are met with efficiency and care.

Join us and be a part of the exciting journey as we reshape the future of car ownership.

Tasks
  • Respond to customer inquiries via email and phone, ensuring timely and effective solutions.
  • Assist customers with understanding our products and services, addressing their specific needs.
  • Maintain accurate records in our CRM system, documenting customer interactions and issues.
  • Support the Customer Success team with various administrative tasks related to customer satisfaction.
  • Learn and adapt quickly to our products and services, as well as the contracts that bind them.
Requirements

Requirements:

  • French mother tongue (Essential)
  • Fluent in English (Required)
  • Previous experience in direct customer contact (e.g., in gastronomy, hospitality, hotline, retail, etc.).
  • Available for 80-100% workload.
  • Strong communication skills and the ability to manage customer expectations.
  • Good note-taking skills, and attention to detail when documenting interactions in the CRM system.
  • Ability to work independently, show initiative, and remain proactive.
  • A positive attitude, energy, and willingness to embrace the start-up atmosphere.

Good to Have:

  • Conversational knowledge of French
  • Conversational knowledge of Italian
  • Previous experience working with CRM systems.
  • Knowledge of car ownership and enthusiasm for cars is a plus.
Benefits
  • A 12-month internship opportunity with a fast-growing company.
  • A great learning environment where you can develop customer success skills.
  • Collaborative, start-up vibes and a supportive team.
  • Convenient location in downtown Zurich.
  • Gain valuable exposure to a wide range of customer-facing responsibili


  • Zürich, Schweiz Inyova Vollzeit

    Inyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equity, etc.) - without sacrificing returns along the way. Inyova stands for "**in**vest in **yo**ur **va**lues" and we're on a...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...

  • Customer Success Intern

    vor 20 Stunden


    Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...

  • Customer Success

    Vor 4 Tagen


    Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...

  • Customer Success

    vor 20 Stunden


    Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Schweiz GOWAGO AG Vollzeit

    We are currently seeking a Customer Success Intern to join our team. This internship offers a unique opportunity for a law student or paralegal to gain hands-on experience in customer escalation, legal processes, and CRM management within a fast-paced and dynamic environment. At Gowago, you’ll be part of a team focused on delivering exceptional service...

  • Customer Success

    Vor 4 Tagen


    Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...

  • Customer Success

    vor 1 Tag


    Zürich, Schweiz GOWAGO AG Vollzeit

    At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online automotive retail by providing the best and easiest customer experience. As a fast-growing company, we are a team of 50 enthusiastic and talented people from diverse backgrounds, all working together on the next...


  • Zürich, Zürich, Schweiz Oscillate AG Vollzeit

    About UsOscillate AG is a leading digital platform empowering content creators to monetize their passions. With our innovative social-commerce feature, creators can sell digital or physical products/services seamlessly.Content Marketing and Customer Success PositionWe are looking for a dedicated intern to assist the content marketing & customer success team...


  • Zürich, Schweiz TN Switzerland Vollzeit

    Social network you want to login/join with:Client:GOWAGO AGLocation:Zürich, SwitzerlandJob Category:Customer ServiceJob Reference:7b770065612bJob Views:9Posted:21.01.2025Expiry Date:07.03.2025Job Description:At Gowago, we challenge the traditional car buying process and strive to become the future of car ownership. Our goal is to revolutionize online...


  • Zürich, Zürich, Schweiz Adobe Vollzeit

    About Us:We're Adobe, a company dedicated to empowering individuals and businesses to create digital experiences that drive success. Our software solutions help customers achieve their goals, and we're passionate about delivering exceptional customer experiences.The Role:We're seeking a Customer Success Director to join our Adobe Experience Cloud team. As a...


  • Zürich, Schweiz Adobe Vollzeit

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Zürich, Schweiz Adobe Vollzeit

    Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Zürich, Schweiz Marketo, an Adobe Company Vollzeit

    Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Zürich, Schweiz Adobe Vollzeit

    Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Zürich, Schweiz Programmers Force Vollzeit

    Head of Customer Success - Drive Exceptional Experiences, Build Lasting RelationshipsAre you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We're looking for a Head of Customer Success to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and driving...