Education Manager
vor 7 Monaten
EDUCATION MANAGER - SUISSE ROMANDE
Démarrage : ASAP
Lieu: L’Oréal Suisse - Région Suisse Romande à définir
A PROPOS DE L'OREAL
Le leader du marché de l’industrie cosmétique, L‘Oréal est présent dans 150 pays et sur 5 continents. En 2018, le groupe a enregistré un chiffre d’affaire de 26,9 milliards d’euros (+7,1%). La croissance du chiffre d’affaires, du bénéfice par action et du dividende reflète la qualité et la puissance du modèle économique de L’Oréal. Sa mission est d’offrir à toutes les femmes et tous les hommes de la planète le meilleur de l’innovation cosmétique en termes de qualité, d’efficacité et de sécurité, tout en répondant à l’infinie diversité des besoins et des envies de beauté à travers le monde.
En Suisse, nos bureaux sont situés à Genève avec plus de 200 employés travaillant dans le marketing, la vente et la logistique. Quand vous travaillez chez L’Oréal, vous êtes amené à collaborer avec divers partenaires et communautés et à grandir à travers des challenges passionnants. Cet environnement stimulant vous permet de constamment améliorer vos compétences et de participer aux changements de l’industrie cosmétique.
L'Oréal offre une expérience unique avec de réelles responsabilités au sein de projets innovants dans un environnement de travail dynamique et agile, un salaire compétitif avec d'excellents avantages complémentaires et des opportunités de développement de carrière.
**VOS TÂCHES**
Coordonner l’offre de formation et de coaching de conseillères Beauté. S’assurer de l’excellence des marques, au travers de la connaissance produits, de techniques de vente, du storytelling premium et des services, contribuant ainsi à augmenter les ventes des marques.
En tant qu'Educateurs/trices vous êtes responsable de
- Organisation, gestion, accompagnent et formation O+O de conseillères beauté sur les produits, techniques de vente, services, conformément aux protocoles des marques ainsi qu’aux stratégies des marques ;
- Coaching, formation sur les points de vente et de la motivation des conseillères beauté
- Mise en place de SRA (Service & Retail Academy) dans chaque session de formation et de coaching
- Incarner et communiquer les valeurs des marques
- Intégration et transmission des connaissances sur les produits, protocoles et services des marques
- Assurer une référence de marques et assurer le relais au sein de l’équipe interne
- Participation au développement de nouvelles actions de formation des marques de référence
- Fournir des informations qualitatives & KPI’s sur les activités formation
- Rendre compte des activités des concurrents
- Participation à l’élaboration de modules de formation, de script de formation, d’outils e-learning
**VOTRE PROFIL**
- Vous connaissez le monde de la vente et avez une bonne connaissance des besoins des consommateurs.
- Vous êtes une personne empathique qui sait écouter, qui a de très bonnes compétences en communication et un esprit d’équipe.
- Vous avez la qualité du coach : vous avez un caractère pédagogique et aimez transmettre vos connaissances et compétences, ainsi qu’accompagner une équipe dans son développement.
- Vous avez une bonne connaissance de la cosmétique en général (soin, parfum, maquillage).
- Vous parlez couramment le français et l’anglais.
- Vous êtes ouvert d’esprit et apportez flexibilité, autonomie et agilité dans vos actions à mener.
- Vous avez le sens de l’organisation et de l’anticipation afin de mener à bien vos missions.
Qu’est-ce qui distingue nos collaborateurs? Polyvalence, esprit d’entreprise, flexibilité et courage d’essayer quelque chose de nouveau pour changer le marché de la beauté. Chez L’Oréal, vous aurez l’opportunité de travailler avec différentes personnes et divisions et de vous développer à tout moment. Cet environnement stimulant vous permet d’apprendre de manière proactive et de participer activement à façonner l’avenir de l’industrie de la beauté.
Join l'Oréal. Lead the change.
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