Head of Customer Engagement

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. We are looking for a Head of Customer Engagement & Retention (CRM), where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and...

Multichannel Customer Engagement Manager **Category**:Commercial Marketing**Location**:Zurich, Switzerland Zurich, CH- Are you ready to lead the charge in revolutionizing customer engagement? Do you have a passion for shaping innovative strategies that will drive success across our Affiliate? Are you prepared to inspire and equip our team with the skills...

**About the role**: The primary focus of the Customer engagement consultant is to provide customers, including executive level, with in-depth knowledge and execution of customer experience and engagement strategy. As a consultant you will be working to deliver value for the customer strategy, utilizing tools such as gap assessments, turning data into...

A strategic leadership role directly reporting to the CEO - A chance to work with a prestigious team in the luxury aviation industry - A vibrant, international workplace in the scenic city of Zurich Join our client, a** leading innovator in the luxury aviation industry**, renowned for its excellence in providing bespoke aircraft management solutions and...

Ready to revolutionize the future of employee insurance? Join us on an exciting journey to build the world's first fully digital employee insurance! Traditionally, the employee insurance industry and its processes have been cumbersome. Administrative headaches for HR managers, payroll managers, employees, doctors and claims managers, were the norm....

**Head of Customer Service (Vice President)**: - Zürich - 80% - 100% - Kundendienst - Deutsch Digitec Galaxus is the clear no 1 in Swiss eCommerce with revenues of more than CHF 2 billion in 2021, more than half of all Swiss households as active customers, and a rapidly growing EU business outside of Switzerland. With Digitec Galaxus’ recent growth, its...

**Head of Delivery** The Head of Delivery (HoD) at Squirro is responsible for overseeing the full project lifecycle from Pre-Sales, to PoC, implementation and operation of the solution. The HoD provides leadership, direction, and resource stewardship to the organization’s Delivery (Professional Service) function, which includes Pre-Sales, Delivery,...

**In short**: Our vision is to create a Membership program that embodies our mission of igniting the human spirit, by offering unique impactful experiences for our members to engage in movement and community-driven initiatives, enhancing customer loyalty, and fostering social and environmental change. As the Head of Membership, you will be at the forefront...

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. As a Head of Global Customer, Client & After Sales Service you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive,...

Luminary Group is partnered with a leading life science company who are seeking an experienced and strategic-minded Head of Product Management with expertise in Real-World Evidence (RWE) to lead their product management team and drive the development of innovative RWE solutions. As the Head of Product Management, you will collaborate closely with...

Axelra is a tech venture builder based in Zurich that accelerates digital business models for corporates and startups. We are building together with our partner MDO-Skin a joint tech venture startup (GiGTech) that builds an integrated social commerce platform and ecosystem with micro-entrepreneurs. We are looking for a Manager Customer Engagement &...

**Zürich**: **Schweiz**: Wir suchen einen Head of Operations, der die täglichen Aktivitäten in den Bereichen Finanzen, IT und Compliance überwacht. Der Head of Operations entwirft unter anderem Richtlinien, beaufsichtigt den Kundenservice und die Implementierung von Technologielösungen. Er sollte eine verantwortungsbewusste Führungskraft mit...

Unsere Kundin in Zürich, spezialisiert auf Logistik & Technik, erweitert ihre Strukturen und sucht per sofort oder nach Vereinbarung einen Customer Success Manager & Head of Inside Sales. Aufgaben - Verantworten der reibungslosen Prozessabläufe der internen Abteilungen - Verantwortung über rund 10 Mitarbeiter - Ausbau der Abteilungen, sowohl in...

Caplena is an award-winning Swiss tech start-up. It is _*the*_ **AI tool** to analyze open-ended feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in no time. Caplena's vision is to become the single place of truth for feedback, where customer-centric companies go to understand the needs, wishes and...

**Head of European COC (M/F/d)**: **Take your next career step at ABB E-mobility with a global team that is helping our customers electrify mobility by delivering a seamless, flexible, efficient charging infrastructure. ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust...

We are looking for an experienced Head of Sales to join our growing sales team. Tasks - Build and grow a robust sales pipeline geared towards acquiring new customers - Organize and conduct meetings and product demonstrations with potential customers - Elaborate offers and contracts and lead contract negotiations - Represent the product and the company to...

Are you interested in furthering your career and moving into a Head of Quality Assurance role? This interesting pharmaceuticals company is hiring and searching for their next Head of Quality Assurance in their start up environment. Here you will be working closely with the CEO of the company, allowing you to learn from them and better your skills and...

As our Head of Marketing you will be responsible for maintaining and accelerating customer growth and retention. Based on your digital marketing knowledge and analysis of available data, you and your cross functional team efficiently manage our performance marketing channels (SEM, SEA, SMM, display etc), organic growth, as well as continuously improve...

Interim Head of Testing Role: Head of Testing **Job Type**: Contract Contract Length: 6 months + possibility of extension Start Date: ASAP or by appointment Location: Zurich We are currently looking for an experienced Head of Testing or Senior Test Automation Lead for an exciting opportunity to join an IT Service Provider. This role will initially be...

Further, the position holder will be responsible for managing disciplinary and operationally the Engine Account Management team in the Engine Services Business Unit in Zurich, and operationally the Account Management Support team in SR Technics Belgrade. Your tasks - Lead the team of Account Managers including coaching, on boarding, performance management...