Customer Administrator

vor 12 Stunden

Basel, Schweiz SWIFT Financial Messaging Services Vollzeit

About the Role

Experience

At least 5 years of experience in customer relationship environment

In this role, your prime focus will be to handle Commercial Administration, Office/HR, and Events activities for the SWIFT Switzerland/Liechtenstein Office.

Your main Commercial Administration responsibilities will be to:
- Provide highest quality first-line commercial support as member of a professional and enthusiastic team within Business Development to clients in the financial markets Switzerland/Liechtenstein- Be the first point of contact for internal and external stakeholders- Coordinate customer requests from end-to-end between Relationship Manager, Client and Back offices within a systemically relevant company active on a global scale- Provide highest quality customer and sales support services to the local team, including customer on-boarding, tracking orders, follow-up on unpaid invoices, issuing credit notes and sales quotations and M&A projects- Implement sales and marketing campaigns relevant to customers, including training promotions- Assist in and manage commercial projects by preparing reports/statistics, presentations, schedules/planning- Engage, share and lead activities with other Commercial Administrators from other offices- Act as the personal assistance to the Head of Business Development Switzerland/Liechtenstein

Your main Office & HR Coordination responsibilities will be to:
- Provide essential local support including switchboard and administration services to the local office based in Zurich such as liaising with vendors/suppliers and events logistics- Perform external and internal visitor services reception duties- Liaise with Building Management & local vendors to ensure office facilities are well maintained as Deputy Site Manager- Coordinate with HR regarding general employee benefits or issues and coordinate staff meetings and trainings

Your main Events responsibilities will be to:
- Coordinate and prepare the office for external and internal events, from a logistic and a commercial point of view- Organize client events such as Business Forums together with the Events Team

**Requirements**:
- Experience in Office Management- Excellent verbal and written communication skills in German and English (Swiss German understanding level, is a plus)- Ability to work in an open-minded international team with a networking personality- Excellence business etiquette to serve our clients in the financial industry- Strong organizational skills and attention to detail- Proficiency in MS Office tools (Excel, Word, PowerPoint, Outlook)

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_
- age, background, culture, colour, disability, gender, nationality, race, religion_
- , sexual orientation, or veteran/military status._

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