Web Communications Assistant

vor 2 Wochen

Geneve, Schweiz World Intellectual Property Organization Vollzeit

Web Communications Section, Information and Digital Outreach Division, Copyright and Creative Industries Sector

Grade - G6

Contract Duration - 1 year (maximum cumulative length of 5 years) *

Duty Station : CH-Geneva

Publication Date : 25-Mar-2024 Application Deadline : 12-Apr-2024, 4:59:00 PM
- This post is a limited-term fixed-term post.

**1.** **Organizational Context**
- a. **Organizational Setting**
- The post is located in the Web Communications Section, Information and Digital Outreach Division, Copyright and Creative Industries Sector. The Web Communications Section is responsible for the overall management of the WIPO website, including user-experience, content strategy, information architecture and design. The Section provides guidance, standards, quality control and training throughout the Organization in support of online communications and user experience goals.
- b. **Purpose Statement**
- c. **Reporting Lines**
- The incumbent works under the supervision of the Head of the Web Communications Section.

d. **Work Relations**

**2.** **Duties and Responsibilities**
- The incumbent will perform the following principal duties:
**a.** **Suggest recommendations and propose specific content and design layouts for web pages for supervisor review, taking into account various considerations including user experience, search engine optimization (SEO), established WIPO information architecture (IA) and web and content design procedures and standards. Maintain and update web content in accordance with WIPO style guidelines and applicable standards.

**b.** **Verify standards and guidelines for corporate visual identity on the web and bring issues to the attention of the supervisor along with proposed remedial action; maintain image libraries in approved folder structure and nomenclature. Stay abreast of the latest UX/UI design trends and technologies, and propose design adaptations using, among other things, wireframes and prototypes. Closely liaise with the Design team to provide technical assistance in the creation, editing and implementation of visual assets for web usage in a variety of formats (image, animation, illustration, video, audio, infographic, etc.).

**d.** **Provide technical support to the Data team to help improve data collection with tools like Hotjar, Matomo and Google Analytics. Extract data and information to support the preparation of reports and presentations.

**e.** **Provide first-level support to users on the new Content Management System (CMS), provide training to its new users and answer technical queries.

**f.** **Perform other related duties as required.

**3.** **Requirements**

**Education (Essential)**
- Secondary, technical or vocational school degree in UX/UI, web design, computer science, digital communication or another related field.

**Experience (Essential)**
- At least eight years of experience in the technical aspects of web content and web site maintenance.

**Experience (Desirable)**
- Experience of the UN system and/or a UN specialized agency.

**Language (Essential)**
- Excellent written and spoken knowledge of English and good knowledge of French.

**Language (Desirable)**
- Knowledge of an additional UN language.

**Job Related Competencies (Essential)**
- Ability to implement modern, user-focused designs for web pages (including use of wireframing/prototyping tools such as e.g. Adobe XD, Balsamiq, Sketch, Figma).
- Ability to develop and/or recommend web content directly in HTML and experience in using web editing, development and administrative tools, such as FrontPage, Dreamweaver, HTML Transit and UltraEdit.
- Familiarity with UX, content design, SEO, accessibility, information architecture, and web design practices.
- Ability to edit visual content in a variety of formats (image, animation, illustration, video, audio, infographic, etc.) for web usage; (Photoshop, Illustrator etc.).
- Excellent communication and interpersonal skills and ability to maintain effective working relationships in a multi-cultural environment with sensitivity and respect for diversity.
- Tact and sensitivity in working collaborations.

**Job Related Competencies (Desirable)**
- Knowledge of WIPO and/or intellectual property concepts.

An eye for detail and a high level of accuracy.

**4.** **Organizational Competencies**
- 1. Communicating effectively.
- 2. Showing team spirit.
- 3. Demonstrating integrity.
- 4. Valuing diversity.
- 5. Producing results.
- 6. Showing service orientation.
- 7. Seeing the big picture.
- 8. Seeking change and innovation.
- 9. Developing yourself and others.

**5.** **Information**

**Annual salary (Net of tax)**:86,236 CHF**

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

**Additional Information**

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10

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